Experience

Intercard

• Banking
• 1 - 100 Employee

• Technical Support Specialist

  • Nov 2015 - Present

  Technical Support Engineer (November 4,2015-Present) @Intercard Inc – World leader in Debit Card Technology. Job Descrition: -Setup office in the SBMA, Philippines. Such as LAN connection. IO connection. Access Points. Microsoft Server 2012. -Training of new employees. -Support client using the tickets system (Cherwell). -Connecting in VPN such as Windows, Cisco, Vigilix, Citrix, SonicDell, Global protect and many more type of VPN connection. -Software and Hardware troubleshooting -Installation of Intercard Systems (On-Site and Remotely), Windows Server. -Configuration of Windows server, Access Points and intercard systems -Talking with clients via IP phone and Skype. -Client, North and South America, Asia, Europe, Middle East, Africa, Australia and almost whole world. -Install new site in Jakarta (Feb1-6,2016) -Install new site in Melbourne, Australia (November 16-27,2016) -Install new site in Brisbane, Australia (November 28 – Dec 2, 2016) -Onsite Training of New System in Main Office of Intercard Inc. at St.Louis Missouri (Oct.7,2017-Dec.19,2017) -Onsite Install / Training for CSML Company in Mumbai, India (January 31 - March 17 2019) -Onsite Install new site for Funworld Company in Jakarata ( June 13- August 6, 2019) -Onsite Install new site for Family Amusement in Thailand ( Oct. 27 to Nov. 3, 2019) -Onsite Install 2nd site for Family Amusement in Thailand (Dec. 19 to Dec. 26, 2019) -Basic knowledge in SQL 2003-2012 and Profiler. -Working in a shifting schedule, extend time, working on holidays and restday if needed as we are 24/7 office. Server in the Office: Windows 2018 server – Database Server Windows 2018 server – Transaction Server Servers of Client: Windows 2003 to 2018 servers Implemented: Setup of 2nd office of Intercard inc. in the Philippines Pioneer in the 2nd office of Intercard inc. Providing needs to setup the office. Show less



Anvaya Cove Beach and Nature Club

• Head of IT

  • Apr 2012 - Oct 2015

  Head of IT (April 26,2012 – October 31, 2015) @ Anvaya Cove Beach and Nature Club under Ayala Land Premier Job description: -Creating CAPEX every year. -Assist all departments in Membership system and Accounting system. -Assist Members/guest on their Laptop/tablet/cell phone. -Designing for coming events and activities. -File and printer sharing -Software/Hardware troubleshooting. -Reformat Computer/POS machine/Door w/ motherboard. -Inventory all IT equipments. -Configuring IP phones and creating PIN codes for users. -Configuration of Ruckus AP and Firewall FORTINET -Remote assists in other end users (VNC-server) -Maintenance of File server/ web server/ outlook emails/ Systems Servers/ PABX. -Updating www.anvayacove.com website. -Training new IT staff. -Blocking websites using Firewall FORTINET Fortigate 100D -Monitoring the bandwidth traffic in internet connection. -Requesting new IT equipments for upgrading the security in network. -Monitoring Cisco Switch using Cisco Prime. -Securing Computer Stations/Disabling Flash Drives/Creating Policy using Escan Anti-virus Server. Implemented: -Upgrade 2mbps to 5mbps Fiber optic connection. -Wifi connection in 40 rooms. -Rehabilitation of Network. -Anti-Virus Server Server: Legato BOS/CMS/Accounting (Window server 2003-Windows Server 2012) Infrasys POS(Linux Red hat Server) Amadeus - StarLight (Window Server 2003-Windows Server 2008 r2) Veranda (Windows Server 2008 r2) Interface(Window XP sp3) Cisco Prime (HP proliant d360 9gen) HP Server IP | ESXi Show less