Roderick Scheepers

Quality Coordinator at Distell
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Contact Information
us****@****om
(386) 825-5501
Location
City of Cape Town, Western Cape, South Africa, ZA
Skills

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Bio

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Experience

  • Distell
    • South Africa
    • Beverage Manufacturing
    • 700 & Above Employee
    • Quality Coordinator
      • Sep 2019 - Present

  • Netstar
    • Quality Manager
      • Apr 2017 - Present

      Quality Assurance for Contact Centre and Business Partners. Quality Assurance for Contact Centre and Business Partners.

  • Conduent
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Quality Manager
      • Dec 2016 - Mar 2017

      Quality Manager for Contact Centre Quality Manager for Contact Centre

  • Vodacom
    • South Africa
    • Telecommunications
    • 700 & Above Employee
    • Quality Supervisor
      • Dec 2006 - Feb 2016

      Driving continuous improvement so customers can experience a higher level of service.

    • Senior Quality Assessor
      • Nov 2005 - Nov 2006

      Identified areas of improvement by conducting quality assessments.

    • Team Leader
      • Apr 2000 - Oct 2005

      Managed a team of 12 agents.

    • Callcenter Agent
      • Apr 1998 - Mar 2000

Education

  • Public Relations Institute of Southern Africa
    National Diploma, Public Relations
    2006 - 2009
  • Damelin
    Diploma, Project Management
    2005 - 2005
  • Damelin
    Call Centre Operations Management
    2004 - 2004

Community

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