Experience

Penn Station
• United States
• Hospitality
• 1 - 100 Employee
• General Manager

  • Apr 2017 - Present


Circle K - Kanagroo Express

• Store Manager

  • Oct 2015 - Aug 2016

  Managed unit operations and responsible for customer service, employee training and scheduling, inventory ordering, receiving, control and reporting. Focused on speed of service, food quality and adherence to food safety requirements; appropriate product quantities and presentation; overall store appearance; and equipment maintenance/repairs. Managed unit operations and responsible for customer service, employee training and scheduling, inventory ordering, receiving, control and reporting. Focused on speed of service, food quality and adherence to food safety requirements; appropriate product quantities and presentation; overall store appearance; and equipment maintenance/repairs.



Five Guys Burgers and Fries

• Restaurants
• 700 & Above Employee

• General Manager

  • Apr 2014 - Oct 2015

  Managed the store operations with a focus on building a solid customer service driven team while meeting and exceeding customer expectations, food quality and ticket times. Responsibilities included training of Crew members, Shift Leads and Managers. Additional responsibilities included ordering, receiving, inventory control, management reporting, profit & loss and meeting food safety standards. Managed the store operations with a focus on building a solid customer service driven team while meeting and exceeding customer expectations, food quality and ticket times. Responsibilities included training of Crew members, Shift Leads and Managers. Additional responsibilities included ordering, receiving, inventory control, management reporting, profit & loss and meeting food safety standards.



Rullo di Pasta

• United States
• Restaurants

• General Manager

  • Jul 2008 - Jan 2014

  Rullo's menu included hand tossed pizza, subs and sandwiches, salads, and selected entrées for lunch and dinner. "Take & Bake" pizzas and entrées were a key part of the concept. My initial responsibilities included working with the Architect, General Contractor and Owners in the concept design, menu planning and site build out. As General Manager, my primary focus was building a broad customer base by providing a customer friendly environment, excellent food quality, presentation and expedience in food prep. The initial concept was expanded to include a bakery providing fresh baked breads and pastries, delivery service and catering. Show less



Fatz Cafe

• United States
• Restaurants
• 1 - 100 Employee

• Service & Bar Manager

  • Jan 2007 - Jul 2008

  Managed Front of House customer service and facilitated a team focused on providing quality, prompt & timely customer service. Served as the Bar Manager ensuring appropriate customer service, quality control and inventories were maintained. Managed Front of House customer service and facilitated a team focused on providing quality, prompt & timely customer service. Served as the Bar Manager ensuring appropriate customer service, quality control and inventories were maintained.


Lone Star Steakhouse
• United States
• Restaurants
• 1 - 100 Employee
• Asst. General Manager

  • 2003 - 2006


Tony Roma's - Peninsula Holdings

• Asst. General Manager

  • 2001 - 2003

  Served as the Kitchen Manager, Service Manager and Bar Manager working in the Concord, Union City and Oakland stores and was promoted to the Asst. General Manager of Oakland. Responsible for training FOH and BOH employees for all units in addition to training all Managers ensuring they were proficient in their specific responsibilities and understood the corporate requirements. Served as Manager of New Unit openings to facilitate the site prep, hiring and training of the opening team and coordination of the store opening. Show less