Rocky Myers

IT Project Manager at Mack & Associates, Ltd.
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Credentials

  • Introduction to Python Programming Course
    Dataquest.io
    Feb, 2023
    - Nov, 2024
  • Attention to Detail
    TestDome
    Jun, 2022
    - Nov, 2024
  • DCFS Mandated Reporter
    Illinois Department of Children and Family Services
    Sep, 2017
    - Nov, 2024
  • English as a Second Language Adult Literacy Tutor
    Regional Alternative Education Services - Galesburg, IL

Experience

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • IT Project Manager
      • Feb 2023 - Present

      → A blend of customer service and technological literacy, day to day operations involve the troubleshooting of various technical issues for end users. As an administrator, assigns user permissions through domain management, maintains database functionality, and troubleshoots network/system problems. → Implements basic knowledge of Python, Batch Scripting, and SQL. With a more robust understanding of the operations and complications that occur, automates and streamlines items as necessary. → Strong emphasis on problem solving, organization, and timeliness. Clearly communicates roles and responsibilities to team members, designing guides and assigning appropriate tasks. Remains level-headed under stressful, busy situations while staying friendly and personable.

    • Writing and Editing
    • 700 & Above Employee
    • Humanities and Writing Tutor
      • Jul 2022 - Present

      → Has a 5.0 average rating on Varsity Tutors, placing them in the top 10% of tutors on the platform. → Maintains a detailed record of sessions, has a structured long-term plan, and collaborates with parents and students for overall success. → Well developed organizational and communication skills are necessary to this role. Must manage individual goals and progress for students, designing unique lesson plans and learning strategies. → Flexibility is crucial. Mindful of shifting priorities and a diverse set of students, constantly adapts to ever changing circumstances.

  • Matisse: a hair and spa studio
    • Chicago, Illinois, United States
    • Administrative Assistant
      • Aug 2019 - Feb 2023

      → Strong verbal communications skills over the phone and in-person. Fluent in Day Smart software for scheduling 11 in-demand stylists and an esthetician, mindful of strengths and preferences. → Manages multiple time sensitive tasks, prioritizes according to urgency and completes work with a high degree of detail and competency. → Participates in the education and training of new assistants using the booking software, how to stock inventory, and the various upkeep tasks that must be completed daily.

    • United States
    • Health, Wellness & Fitness
    • Education and Sales Associate
      • Jul 2022 - Oct 2022

      Participates in the set up and take down of the tent and display; handles and sorts various fragile products with care and accuracy. Studies the products and explains in layman's terms the effects and scientific basis for treatments, thoughtfully steering clients to the best remedy for their needs. Participates in the set up and take down of the tent and display; handles and sorts various fragile products with care and accuracy. Studies the products and explains in layman's terms the effects and scientific basis for treatments, thoughtfully steering clients to the best remedy for their needs.

    • United States
    • Higher Education
    • 300 - 400 Employee
    • Principal Investigator
      • Jan 2022 - Jun 2022

      → Included all aspects of a study: literature review, participant recruitment and screening, running trials, and data analysis. Required scheduling, adaptability, and attention to detail. → Worked one-on-one with a professor for 6 months, dissecting various studies, creating a realistic timeline, and coordinating with other departments and administrative offices. → Completed additional training and proposal revisions to attain IRB Ethics Board approval. Wrote a petition for a grant from the Richter Fund and was successfully awarded $715 for participant compensation and equipment purchasing.

    • United States
    • Higher Education
    • 300 - 400 Employee
    • 2D Artist (Internship)
      • Nov 2020 - Jan 2021

      KnoXplorations: This role meant communicating with a team and working to realize the ideas and designs that they had in mind for their art assets. Such an internship required a balance of creativity and working within the parameters of a certain aesthetic. KnoXplorations: This role meant communicating with a team and working to realize the ideas and designs that they had in mind for their art assets. Such an internship required a balance of creativity and working within the parameters of a certain aesthetic.

    • United States
    • Higher Education
    • 300 - 400 Employee
    • Help Desk Representative
      • May 2018 - May 2019

      - Patient and thoughtful listening, deducing problems and solutions from limited information in order to provide effective technical assistance. Strong verbal communications skills over the phone and in-person.- Adaptability and level-headedness under stressful, busy situations while maintaining a friendly and personal atmosphere for guests.- Proposed and completed special projects (e.g. editing informational videos) in a timely fashion. Well developed ability to navigate, update and reference databases. Able to work independently.

    • Teaching Assistant for General Linguistics
      • Jan 2019 - Mar 2019

      Approachable and knowledgeable, provided guidance to students and worked to collaborate with the professor on course programming, grading, and selecting topics.

    • United States
    • Retail
    • 700 & Above Employee
    • Seasonal Sales Associate
      • Jun 2017 - Sep 2018

      Interacted with guests in a friendly, helpful, and proactive manner to encourage a positive shopping experience. Demonstrated flexibility through being cross trained as cashier and provide additional back up to other parts of the store when understaffed or during a rush. Quick to learn and adapt in a dynamic environment with everchanging layout, regularly presented with and resolving unique challenges. Interacted with guests in a friendly, helpful, and proactive manner to encourage a positive shopping experience. Demonstrated flexibility through being cross trained as cashier and provide additional back up to other parts of the store when understaffed or during a rush. Quick to learn and adapt in a dynamic environment with everchanging layout, regularly presented with and resolving unique challenges.

    • United States
    • Non-profit Organization Management
    • 200 - 300 Employee
    • Advanced Apprentice
      • Jan 2014 - Aug 2016

      Hands on gallery experience that included the set-up and take down, as well as contributing and curating pieces for various galas. Provided constructive feedback for artists submitting works. Hands on gallery experience that included the set-up and take down, as well as contributing and curating pieces for various galas. Provided constructive feedback for artists submitting works.

Education

  • Knox College
    Bachelor's degree, Classics and Classical Languages, Literatures, and Linguistics
    2016 - 2022
  • Lane Technical College Prep High School
    High School Diploma, Art/Art Studies, General
    2012 - 2016

Community

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