Rocio Santos Urrea

Developmental Worker at Community Living London
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Contact Information
us****@****om
(386) 825-5501
Location
London, Ontario, Canada, CA
Languages
  • Inglés Professional working proficiency
  • Italiano Full professional proficiency
  • Spanish Native or bilingual proficiency

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Credentials

  • Bachelor's Degree (five years) in Psychology
    ICAS
    May, 2013
    - Nov, 2024

Experience

    • Canada
    • Individual and Family Services
    • 1 - 100 Employee
    • Developmental Worker
      • May 2023 - Present

      Support clients suffering from Mental health issues and Developmental Disability Support clients suffering from Mental health issues and Developmental Disability

    • Canada
    • Non-profit Organizations
    • 1 - 100 Employee
    • Developmental Services worker
      • Sep 2019 - Present

      Residential services, supporting individuals with complex and high behavioural needs. -Provide services and support for people to achieve independence through integration into communities of support. -Assist requirements specific to individuals with developmental challenges. -Supporting individuals with daily living while pursuing leisure and recreational opportunities. - Help individuals with daily living while pursuing leisure and recreational opportunities. -Use sound judgment and make independent decisions based on Policies & Procedures -Lead individuals through a process of self-evaluation and goal setting. Show less

  • (independent)
    • Hamilton, Ontario, Canada
    • Working with dementia (Independent)
      • Jan 2017 - Present

      Clients with Alzheimer (Independent) 2016-2019 North Hamilton Community Health Centre: 2017-2018 • Organizing and facilitating workshops for women and senior groups of the community • Doing the research and preparing PowerPoints of the different topics of the workshops • Writing conclusions of the workshops • Assisting the Hispanic community with their own problems; therefore, I was encouraging them to change their lives with training and topics such as bounds, unlearn, effective education of children, forgiveness, stress, self-esteem etc. – this does not make sense and it is too long Caregiver Show less

  • Good Chepherd Mary"s Place
    • Hamilton On. Canada
    • Placement Student from Mohawk College (Concurrent Disorders)
      • Mar 2019 - Apr 2019

      • Being involved in the work of Case Worker and Carrying out the role this role • Developing a program of mindfulness for clients • Identifying and evaluate if the clients are homelessness and assisting with accommodation • Being involved in the work of Case Worker and Carrying out the role this role • Developing a program of mindfulness for clients • Identifying and evaluate if the clients are homelessness and assisting with accommodation

    • Training, Recruiter and Manager Adviser
      • Feb 2016 - Nov 2017

      .Provided counselling and assessment services with veterans from Armed Forces and police forces to assist them in finding civilian employment •Developed and managed career guidance project and occupational re-integration of veterans •Counselled and developed individual action plans based on each client’s needs to aid their reintegration into society, their families and careers in the private sector •Conducted skills assessment and development of personal selection process for the safety program of "Plan Colombia" for engineers, pilots and other personnel Show less

    • United States
    • Individual and Family Services
    • 700 & Above Employee
    • Caregiver
      • Jun 2014 - Dec 2015

  • Harold Zea & Asociados
    • Bogota Colombia
    • Human Talent Advisor
      • Jun 1998 - Mar 2013

      .Managed the recruitment, training, and evaluation of staff competences at all levels of the company .Recruitment Executive Leadership Skills: strategic thinking, empowerment, adaptability .Implementation of the standardization the skills profile required by the ISO 9001 Review and assess resumes as well as applications of psychological test and reports .Managed the recruitment, training, and evaluation of staff competences at all levels of the company .Recruitment Executive Leadership Skills: strategic thinking, empowerment, adaptability .Implementation of the standardization the skills profile required by the ISO 9001 Review and assess resumes as well as applications of psychological test and reports

  • PROES Consulting Engiineers
    • Yopal, Villavicencio, Meta, Guaviare and Bogota
    • Trining and Cultural and Environment assessment Adviser
      • Jan 2008 - Feb 2009

      .Responsible for the evaluation of the working environment of various Secretaries of Education in different cities o, making the diagnosis the organizational culture .Involved with the second phase in the design and execution of workshops on skills development for excellent management of all staff working in the education Ministries .Evaluation and selection of staff competency .Responsible for the evaluation of the working environment of various Secretaries of Education in different cities o, making the diagnosis the organizational culture .Involved with the second phase in the design and execution of workshops on skills development for excellent management of all staff working in the education Ministries .Evaluation and selection of staff competency

  • San Andres Hospital
    • Tumaco Colombia
    • Manager of Human Resources
      • Jan 2008 - Jan 2009

      .Analyze data such as interview notes, test results, and reference manuals in order to identify symptoms, and to diagnose the nature of clients' problems .Collect information about individuals or clients, using interviews, case histories, observational techniques, and other assessment methods .Counselled and developed individual action plans based on each client’s needs in the hospital's departments. .Analize and review of payroll and paying employees. .Analyze data such as interview notes, test results, and reference manuals in order to identify symptoms, and to diagnose the nature of clients' problems .Collect information about individuals or clients, using interviews, case histories, observational techniques, and other assessment methods .Counselled and developed individual action plans based on each client’s needs in the hospital's departments. .Analize and review of payroll and paying employees.

  • Engativa Hospital
    • Bogota Colombia
    • Psycologist of Public Health Epidemiological Vigilance Plan
      • Feb 2006 - Mar 2007

      •Conducted home visits to clients who have been victims of intra-family violence, bad treatment of children and/or sexual violence; •Supported clients in crisis intervention to change cognition to precipitating event decreasing distress and increasing functioning, made referrals, and followed up all cases •Conducted risk assessments for all clients in crisis •Conducted home visits to clients who have been victims of intra-family violence, bad treatment of children and/or sexual violence; •Supported clients in crisis intervention to change cognition to precipitating event decreasing distress and increasing functioning, made referrals, and followed up all cases •Conducted risk assessments for all clients in crisis

    • Psychologist
      • Jan 2003 - Nov 2006

      • Diagnosed cases and referred to the psychologist for family therapy • Provided psychotherapy assistance and individual and group treatments • Participated in campaigns for supporting people and training them preventing addictions and working in different settings like schools, and community centres; carried out by the technical-social team • Designed and implemented preventive mental health programs and reports of cases • Diagnosed cases and referred to the psychologist for family therapy • Provided psychotherapy assistance and individual and group treatments • Participated in campaigns for supporting people and training them preventing addictions and working in different settings like schools, and community centres; carried out by the technical-social team • Designed and implemented preventive mental health programs and reports of cases

  • FORQ
    • Milan Italy
    • Psychologist
      • Jan 2003 - May 2004

      Psychologist responsible for implementing and executing the "Job Service" project. responsibilities Counselling, guidance and skills assessment, a process of both personal and group counseling for people who wish to start a training process and how to obtain a new job title. Training for competences. Psychologist responsible for implementing and executing the "Job Service" project. responsibilities Counselling, guidance and skills assessment, a process of both personal and group counseling for people who wish to start a training process and how to obtain a new job title. Training for competences.

    • United States
    • Oil and Gas
    • 700 & Above Employee
    • Recruitment Manager and Trining
      • Nov 1996 - Nov 2000

      •Evaluated and defined personal profile for 1300 employees to reduce risks for intelligence area. •Managed recruitment, training, and evaluation of staff competency at all levels of company. •Evaluated and defined personal profile for 1300 employees to reduce risks for intelligence area. •Managed recruitment, training, and evaluation of staff competency at all levels of company.

    • Manager of Recruitment, Skills Development and Trining
      • Mar 1994 - Nov 1996

      •Managed the recruitment, training, and evaluation of staff competency •Recruitment executive leadership skills: strategic thinking, empowerment, adaptability, and dynamism •Developed job descriptions for all levels of employees within a company and Training •Managed the recruitment, training, and evaluation of staff competency •Recruitment executive leadership skills: strategic thinking, empowerment, adaptability, and dynamism •Developed job descriptions for all levels of employees within a company and Training

Education

  • Mohawk College
    Counseling Psychology (CD), Certification
    2018 - 2019
  • Fanshawe College
    Workplace communications skills for Business, Fourth Month
    2014 - 2014
  • Fanshawe College
    Crisis Intervention Model & Theories, Crisis Worker
    2012 - 2013
  • Mohawk College Hamilton
    Mohawk College, LINC Level 7
    2012 - 2013
  • Centro iniziative didattiche (Milano)
    Psicologa esperta della formazione, Psicologia
    2002 - 2003
  • Pontificia Universidad Javeriana
    Desarrollo del talento humano empresarial, Psicologia organizacional
    1994 - 1995
  • Universidad Santo Tomás
    Psicologa, Psicologia general
    1979 - 1986
  • UCAM Universidad Católica San Antonio de Murcia
    Medical Oncological Psycology
    2015 -
  • Mohawk College
    Non Violent Crisis Intervention (Participant), Concurrent Disorders

Community

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