Experience

International American University

• United States
• Higher Education
• 1 - 100 Employee

• Faculty - Business Management Professor

  • Aug 2020 - Present

  Facilitating Lectures: Global Hospitality and Tourism, Hotel Operations Management, Culinary and Restaurant Management, Business Ethics, Introduction to Entrepreneurship, and Human Resources Management. Facilitating Lectures: Global Hospitality and Tourism, Hotel Operations Management, Culinary and Restaurant Management, Business Ethics, Introduction to Entrepreneurship, and Human Resources Management.



International American University, and Peoplescape

• Los Angeles

• Faculty at IAU and Human Resorces Consultant

  • Aug 2021 - Mar 2022

  Human Resources Consultant, and Faculty/Global Travel and Tourism Human Resources Consultant, and Faculty/Global Travel and Tourism



Peoplescape

• United States
• Human Resources Services
• 1 - 100 Employee

• Director of Human Resources Consultant

  • Aug 2020 - Mar 2022

  Helping businesses to re-open. Evaluate and assess policies and procedures post-Covid, ensuring protocols are aligned to local ordinances and compliance with CDC everchanging guidelines. Ensuring that employees are working in a safe environment. Helping businesses to re-open. Evaluate and assess policies and procedures post-Covid, ensuring protocols are aligned to local ordinances and compliance with CDC everchanging guidelines. Ensuring that employees are working in a safe environment.



Crews of California

• LAX Airport - Los Angeles, CA.

• Director of Human Resources

  • Feb 2020 - 2020

  In my most recent role, I championed all H.R initiatives for this versatile company that managed restaurants and bars located in LAX terminals. Ensured restaurants and bars complied with local, State, and Federal Labor Law. Supported management operations and their teams by always maintaining the brand standards of each location. Monitored recruitment and reduced turnover by applying new initiatives. Launched and conducted Covid-19 plan of action lay-offs In my most recent role, I championed all H.R initiatives for this versatile company that managed restaurants and bars located in LAX terminals. Ensured restaurants and bars complied with local, State, and Federal Labor Law. Supported management operations and their teams by always maintaining the brand standards of each location. Monitored recruitment and reduced turnover by applying new initiatives. Launched and conducted Covid-19 plan of action lay-offs



Biltmore Hotel

• United States
• Hospitality
• 200 - 300 Employee

• Director of Human Resources

  • 2019 - 2020

  In this role, I managed all HR operations, encompassing recruiting and mentoring new high-potential employees, assessing and fulfilling staff requirements, and developing compensation plans. I advised senior management on staff training and development, budget preparation, and labor relations. I identified and resolved HR issues by developing and implementing HR strategies while ensuring compliance with standard laws and regulations. My key accomplishments during this role: • Saved 35% against a previous plan by negotiating a benefits plan for the non-union employees. • Introduced training modules, including new hire orientation, diversity, and prevention of sexual harassment.



Sheraton Hotels & Resorts

• United States
• Hospitality
• 700 & Above Employee

• Director of Human Resources

  • Feb 2018 - Oct 2019

  During this role, I was supporting hotel openings by liaising with higher management. I oversaw talent acquisition, employment processing, compensation, records management, and H&S regulations. I took and implemented new hiring initiatives. I was evaluating staff performance, and providing compensation and benefits to employees, increasing business productivity. Following are my accomplishments: • Achieved all annual and periodic employee training goals. • Started and grew the HR department from minimal payroll cost by hiring payroll/HR assistant from Cal Poly Pomona Hospitality School. • Reduced absenteeism and improved culture morale and productivity by recommending appropriate disciplinary actions to align with company policies.



Viceroy Hotel Santa Monica

• Los Angeles, California

• Director of Human Resources

  • 2016 - 2018

  I provided advice regarding advisory capacity, tactical HR-related problems, and HR trends. I was analyzing information and supporting management by providing HR advice. Ensuring adherence to state and federal laws. These are my accomplishments in this role: • Negotiated Collective Bargaining Agreement (CBA) with the union, increasing wages, and improving health and retirement plans for contract employees. • Reduced cost through the merger of two positions by negotiating with the union. • Restructured employee relations program events through recognition and empowerment.



Pasadena Humane Society & SPCA

• Pasadena, California

• Director of Human Resources

  • 2014 - 2016

  I was building and maintaining strong and trusted relations with staff. I offered the best solution regarding performance management issues while collaborating with administrators and board members. My key achievements in this role: • Initiated and expanded the HR department from scratch. • Launched an online newsletter communication platform. • Boosted retention from 18% to 42% within nine months. • Developed numerous employee committees, including the Care Committee and Safety Committee.



FOUNDATION FOR EARLY CHILDHOOD EDUCATION INC

• United States
• Individual and Family Services
• 1 - 100 Employee

• Chief Human Resources Officer

  • 2013 - 2014

  An interim position with 3 direct reports in a non-profit, children educational organization, with more than 28 schools in Los Angeles County. This position exposed me to the educational non-profit setting. Evaluated H.R structure, and Job design, analyzed teacher's workforce forecasting. Collaborated with the board executive team in managing and implementing law compliance programs in each school site. Managed benefit plans and conducted open enrollment seminars. Maintained current faculty educational progress reports for grantee (LACOE), controlled workers' compensation losses, saving in W.C insurance cost and fees for the Organization. Strategic analysis of safety programs. Administered Leave of absence, vacation, and sick procedures, organized panel interviews. Conducted investigations and participated in Teacher' grievances. Launched a Mentorship Program that helped reduced payroll cost.



OLS Hotels and Resorts

• West Hollywood, California, United States

• Director of Human Resources

  • 2010 - 2013

  I ensured the smooth running of all operations of the human resources department. Directing the transition of HR systems from ADP into Ceridian. I met diversity goals by taking new recruitment initiatives through close collaboration of EDD (Unemployment office) and the Veteran's department. I organized and supervised various events, encompassing employee awards, Mother's day, and Father's day for the first time in an organization's history. These are my achievements during this role: • Crafted Employee's handbook at Viceroy and OLS hotels and resorts. • Merged Outrigger Hotels with OLS (Optimum Lodging Services) Change of policies and procedures. • Achieved safety goals by launching a new incentive program.



University of Southern California

• United States
• Higher Education
• 700 & Above Employee

• Director of Human Resources

  • 2008 - 2010

  Responsible for the Human Resources administration to eight different food and beverage venues inside Park campus in addition to the hotel USC. With over 500 employees, members of Unite Here Local 11. Functions: Manage of justifications process due to a hiring freeze. Prepare and conduct lay-offs. Recommend managers of each venue with disciplinary cycle process. Maintain current different logs (ER Issues, transfers, etc.) Grievances and shift bids according to CBA. People software Administration Recruitment System. Translation of different documents to Spanish and training material. Success Factors program. Organizational Charts Otis and Kronos and Timesaver payroll systems. Prepared and presented Bid shifts for union members.