Rocio P. Alvarado

Real Estate Manager at EL PASO WATER UTILITIES PUBLIC SERVICE BOARD
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Contact Information
us****@****om
(386) 825-5501
Location
El Paso, Texas, United States, US
Languages
  • English Native or bilingual proficiency
  • Spanish Native or bilingual proficiency

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Bio

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Experience

    • Real Estate Manager
      • Sep 2022 - Present

      - Responsible for strategic planning and management of transactions involving acquisition, disposition and leasing of City property.- Management of third party consulting and brokerage services, legal department coordination, extensive interface with city departments and external parties, and administration of real estate activities.- Management and coordination of contracted professional services supporting the acquisition, disposition, leasing, asset and property management of city real estate. Such services may also include reports, analysis, documents and related instruments of transactions, or potential transaction. - Plan, organize and assist in the development of real estate related instruments and documents to be provided by the legal department or other professional services. - Respond and provide real estate related administrative services to senior management and city departments. - Respond to inquiries from property owners, industry stakeholders and professionals, government officials and external parties regarding real estate related matters of the city.- Manage the administrative and managerial aspects of the function, including contract compliance, analysis, reports, evaluations, presentation, and maintenance of records and files including data base management. - Coordinate information and efforts, communicating effectively with all involved.- Knowledge of real estate principles and practices, methods and procedures used in competitive real estate transactions, including finance, budgeting and financial projection, real estate law, real estate economics, real property valuation, market analysis, and applicable rules, regulations, policies, guidelines and practices. Show less

    • Senior Land and Contract Administrator
      • Dec 2019 - Sep 2022

      -Oversee and administer real property leases for the City. -Execute and manage leases, contracts, agreements and related documents. -Review financial statements, order and analyze appraisals and surveys. -Review and approve construction plans and specifications for compliance with aviation standards. -Negotiate with potential tenants. -Participate in planning development and construction oversight of new facilities. -Monitor rent and calculate rental adjustments. Initiate default proceedings.-Perform and review a variety of property related assignments. -Negotiate temporary land use agreements. -Participate in subdivision development teams. -Upgrade status of properties due to changes in city code. -Manage environmental closure statements, testing and remediation of environmental issues. -Prepare economic feasibility reports. -Review easement and rights of way agreements. -Prepare requests for proposals or specifications to acquire services. -Represent the department and provide technical support, information and guidance to outside agencies (including but not limited to) such as state, federal and utility companies. -Respond to requests for information on lease agreements, land use, right of way easements and related policies and procedures. -Prepare comprehensive documents on lease agreements, acquisition and selling recommendations and special reports. -Prepare and present information and materials for MPO, City Council or other city related meetings. Show less

    • Contracts Development Coordinator
      • Jan 2019 - Dec 2019

      •Develop, write, negotiate, finalize and execute professional services and construction contracts. •Negotiate, write and execute related contract modifications. •Develop, implement and oversee processes and administration of established contracts. •Determine if proper funding is encumbered and allotted. •Ensure expenditures do not exceed funding allocation. •Ensure all work is authorized by the appropriate governing authority.•In coordination with the Legal Department instruct and provide technical assistance to internal and external engineers, developers and contractors in the meaning and application of contractual terms and conditions. •Oversee and determine compliance with contract terms and conditions. •Coordinate consultant, engineer, funding agency, purchasing and accounting personnel activities to expedite contractual/financial actions. •Create and maintain electronic contract and financial tracking systems. Prepare final reports such as financial, operating and statistical spreadsheets as necessary for management.•Supervise assigned staff, plan and assign work. Meet with staff on a regularly scheduled basis. Show less

    • United States
    • Government Administration
    • 200 - 300 Employee
    • Planner
      • Sep 2016 - Jan 2019

      Assist the public and other departments. Involves: Research information, contracts, ordinances and other resources to provide appropriate information. Read site plans. Interpret ordinance information, maps, site plans and answer questions. Provide legal descriptions of property. Assign and change addresses. Assist in the analysis and proposal of transportation plans, programs and projects. Involves: Gather and analyze data. Research land ownership, transportation plans, urban growth, ordinances and other data. Meet with architects, engineers, developers and planners about building projects and site plans. Develop supporting materials for presentations. Assist in identifying significant issues. Prepare recommendations. Prepare maps, files, contracts and amendments, design guidelines, address assignments and various other planning documents. Prepare proposals for grant applications. Represent the department and provide technical support, information and guidance on planning issues. Involves: Respond to requests for information on ordinances, codes, policies, plans and procedures. Provide interpretation of zoning and subdivision requirements, transportation planning documents, land development applications, land use documents and other planning documents. Assist in historic preservation projects and activities, including providing support on identifying and researching properties that may qualify for historic designation. Prepare comprehensive documents on planning issues, data analysis, special reports and recommendations. Attend board and committee meetings and other meetings in support of the department. Show less

    • Compliance Specialist
      • May 2013 - Sep 2016

      •Monitor loans. Involves: Conduct due diligence on loan applications, managing relationships with loan recipients, title companies, bank institutions. •Review loan applications and loan documents to assure sound administrative control. Monitor loan progress and impact. •Formulate administrative policies and procedures related to program.•Process reimbursements, invoices, purchases and process reconciliation. Monitor loans compliance such as renewed insurance, current UCC, analyze tax return, process collateral release, disbursement and payoff.•Conduct on-site compliance visit and review contract for compliance. Prepare for visit, gather file and review loan documents in accordance with federal regulations and State law. •Document and report identified deficiencies and infractions recommending corrective and enforcement action. •Prepare periodic reports for submission to management. Recommend changes to policies in compliance with changes in laws and regulations. Attend City Council (if necessary), lending fairs, seminars or other meetings to represent the department.•Respond to inquiries and interpret rules, regulations, policies, and procedures.•Represent the department and provide technical support, information and guidance on loan compliance issues. Involves: Respond to requests for information on pertinent regulations, policies and related matters. •Provide customer service assistance answering and routing phone calls, taking messages, and greeting and directing visitors.•Maintain filing records management systems and databases; compile and enter data for databases, summaries, and reports. Show less

    • United States
    • Government Administration
    • 700 & Above Employee
    • Loan Servicing Assistant
      • Oct 2008 - May 2013

      •Analyze financial statements of disaster loans which are considered delinquent loans for further action. •Process request for files and credit reports to analyze the loans for further action. •Take credit card, debit card, checking account or savings account payments over the telephone to remove loans from delinquent status. •Provide extensive servicing of delinquent and/or liquidation or charge off''s on delinquent or potentially delinquent loans. •Process loan modification such as deferments, temporary and permanent reduction of installment payments, due date advances, re-amortization of loan balances after a substantial pay down, and extension of maturity. •Extensive experience in customer service, complaint handling, files and records, office procedures and guidelines for the US Small Business Administration Disaster servicing. •Analyze financial statements of disaster loans; including credit reports and SBA Forms, to determine trends in financial conditions and compliance with loan terms and conditions. •Independently service a selected portfolio over five thousand of disaster loans, concentrating on loans over 30 days past due by initiating collection letters and contacting borrowers by telephone. •Prepare collection letters and contacting borrowers(individuals and businesses by phone to make suitable payment arrangements. •Answer verbal and written requests from banks, borrowers, and other financial institutions concerning payments on loans, interest rates, loan balances, terms conditions, and other credit information. In addition, complete verification of mortgages and payoff requests. •Performing reviews and assisting with the processing, servicing and/or collection of consumer, residential, and business loans, including knowledge and experience with ascertaining the completeness and appropriateness of a requested action/change to the loan. Show less

  • Delphi Packard
    • El Paso, Texas Area
    • Account Representative
      • Aug 2007 - Aug 2008

      •Liaison between General Motors and Delphi •Responsible for scheduling material shipment according to daily GM requirements, material tracking and delivery, material returns and RMA. •Receives customer (affiliate or tier supplier) order requirements via fax •Review daily critical shortage schedule which could result in on time delivery issues, and track on hot sheets within excel and get to affiliate. •Monitor daily past due orders and works with other necessary departments to complete order or expedite past due order •Communicates daily with internal/external customers regarding any customer service issues. •Works with customer, material planners and management to assist with establishing recovery plans for critical product. •Serve as point of contact with Material Planning Department regarding product availability. •Use customer designated systems to monitor daily activity regarding shipping requirements to meet customer performance rating standard. •Participates in TS, ISO, and any internal audits that are performed. •Responsible in handling customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution Show less

  • Strategic Distribution
    • Cd. Juarez, Chihuahua
    • Buyer
      • Mar 2007 - Aug 2007

      •Responsible for quoting and replenishment of stock MRO material for 3 Visteon Facilities (>20k SKU’s). •Responsible for keeping control of new items as well as pricing and terms negotiation with national and foreign suppliers. •Updating costs and items data on the operative system. •Seek for new lines, products and prices •Responsible for quoting and replenishment of stock MRO material for 3 Visteon Facilities (>20k SKU’s). •Responsible for keeping control of new items as well as pricing and terms negotiation with national and foreign suppliers. •Updating costs and items data on the operative system. •Seek for new lines, products and prices

    • Income Tax Advisor
      • Jan 2006 - May 2006

      •Responsible to guide clients through the income tax preparation process. •Research tax issues arising from compliance. •Extensive involvement in the gathering of information and preparation of responses for federal, state, and international tax examinations. •Handles calls and promptly forwards them to appropriate person •Established and maintained electronic records management system for all incoming and outgoing correspondence. •Organize, sort and assign mail distribution for all the employees. •Clerical duties and use of software packages, such as databases, spreadsheets, word processing. •Responsibilities in managing cash, large income tax refund checks, customer service, and secretarial duties. Show less

Education

  • Webster University
    Master of Business Administration (M.B.A.)
    2012 - 2014
  • The University of Texas at El Paso
    Bachelor of Business Administration (BBA)
    2000 - 2006

Community

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