Rocio Montoya

Supervisor at Amway
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Contact Information
us****@****om
(386) 825-5501
Location
Comstock Park, Michigan, United States, US

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Bio

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Experience

    • Türkiye
    • Consumer Services
    • 500 - 600 Employee
    • Supervisor
      • Apr 2020 - Present

    • Customer Service Specialist
      • Dec 2018 - Apr 2020

    • Lead Quality Assurance Analyst
      • Oct 2016 - Dec 2018

      • Meet with agents to review transfer calls as well as evaluate additional calls for those with high transfer percentage• Work on additional projects to improve quality • Assist in training classes as well as on the floor • Calibrate calls with supervisors

    • Customer Service Representative
      • Sep 2015 - Oct 2016

      • Answered calls in Spanish and English • Hands-on experience in reviewing, updating or making changes to customer accounts• Assisted the floor as a mentor• Assisted with web troubleshooting

    • United States
    • Medical Device
    • 1 - 100 Employee
    • Machine operator
      • 2000 - 2012

      I operated a plastic injection machine. I made medical needles. I was also in charge of paperwork and keeping my area clean. I operated a plastic injection machine. I made medical needles. I was also in charge of paperwork and keeping my area clean.

    • United States
    • Retail
    • 700 & Above Employee
    • cashier
      • Aug 1999 - Apr 2000

Education

  • Davenport University
    Bachelor's Degree, Social Sciences
    2013 - 2018
  • Kuyper College
    Bachelor's degree, Social Work
    2013 - 2018

Community

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