Experience

Gladiator Burger & Steak inc.

• Canada
• Restaurants
• 1 - 100 Employee

• Restaurant Manager

  • Mar 2019 - Present

  • Managed busy and highly popular restaurant with professional, well-trained staff. • Used strong interpersonal skills to establish positive relationships with guests and employees. • Scheduled and directed staff in daily work assignments to maximize productivity. • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences. • Recruited qualified potential employees by reviewing resumes and conducting interviews • Managed and completed weekly schedules to keep shifts properly staffed. • Uncovered, investigated and resolved customer complaints quickly and skillfully. Show less



Wild Wing Hospitality Inc

• Canada
• Food and Beverage Services
• 100 - 200 Employee

• Restaurant Team Member

  • Nov 2018 - Apr 2019

  • Provided exceptional service to high volume of daily customers. • Greeted customers, answered questions, and recommended specials, wine, and desserts to increase profits. • Operated POS terminals to input orders, split bills, and calculate totals. • Completed cleaning duties by sweeping, mopping floors, and tidying up server stations. • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification. • Provided exceptional service to high volume of daily customers. • Greeted customers, answered questions, and recommended specials, wine, and desserts to increase profits. • Operated POS terminals to input orders, split bills, and calculate totals. • Completed cleaning duties by sweeping, mopping floors, and tidying up server stations. • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.



La Villa Bakery & Café

• Canada
• Restaurants

• Counter Staff

  • Dec 2017 - Feb 2018

  • Provided excellent customer service to foster satisfaction and loyalty. • Operated POS system to process bakery sales transactions. • Arranged baked goods in attractive displays inside bakery cases to increase sales. • Packaged bakery items and purchases in boxes and bags for customer carrying convenience. • Provided excellent customer service to foster satisfaction and loyalty. • Operated POS system to process bakery sales transactions. • Arranged baked goods in attractive displays inside bakery cases to increase sales. • Packaged bakery items and purchases in boxes and bags for customer carrying convenience.



St. Joseph Secondary School

• Mississauga, Ontario, Canada

• ESL Teacher's Assistant

  • Sep 2017 - Jan 2018

  • Prepared lesson materials, presentations, activities, and demonstrations to assist teacher in classroom preparation. • Graded assignments and tests and documented results into filing system. • Adapted teaching methods and materials to meet students' varying needs and interests. • Assisted teachers with lesson preparation and curriculum implementation. • Contributed to positive, educational setting by delivering gentle discipline and promoting student success. • Prepared lesson materials, presentations, activities, and demonstrations to assist teacher in classroom preparation. • Graded assignments and tests and documented results into filing system. • Adapted teaching methods and materials to meet students' varying needs and interests. • Assisted teachers with lesson preparation and curriculum implementation. • Contributed to positive, educational setting by delivering gentle discipline and promoting student success.