Experience

Votiko

• India
• Telecommunications
• 1 - 100 Employee

• Business Process Outsourcing Manager

  • Jan 2019 - Present



Genesis

• New Zealand
• Utilities
• 700 & Above Employee

• Senior Data Engineer

  • Jan 2018 - Nov 2021



Theta (NZ)

• New Zealand
• IT Services and IT Consulting
• 200 - 300 Employee

• Senior Consultant BI/DW

  • Jan 2015 - Jan 2019

  Developing enhancements under projects or SOWs by estimating the effort, conducting impact analysis, unit test the change segments and maintain design documents for DW/BI apps Monitoring and ensuring data load completions in interfaced databases from Gentrack Billing System. (Gentrack Data Load and Retail DataMart) Responsible for break fixes and change requests as defined in support contract, debug and perform problem management, change and release management. Involved in development projects related to file loads ,change in warehouse loads or any improvement required in existing application. Provide BAU support to Genesis Energy customers for applications and systems developed/supported by Theta. Communications with stakeholders including customer’s application team, ITSD team and Database vendors in case of issues, requirements clarifications or process updates Provide BAU support to Genesis Energy customers for applications and systems developed/supported by Theta involving Accruals, Aging Trial Balance, Market submission, Trading etc. Assist the Service Delivery Coordinator to categorize, prioritize and diagnose issues and tickets Perform pre-checks and post checks on applications servers during the outages Show less