Rochelle Nisay ITIL, CPMA, CLSSYB
Technical Operations Manager at Telcom Live Content, Inc.- Claim this Profile
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Bio
Experience
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Telcom Live Content, Inc.
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Philippines
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IT Services and IT Consulting
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1 - 100 Employee
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Technical Operations Manager
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Nov 2022 - Present
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Project Manager
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Feb 2021 - Nov 2022
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Aguila Auto Glass
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1 - 100 Employee
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Acting IT and Development Manager
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Jun 2019 - Sep 2019
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PLDT
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Makati City
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Senior Business Systems Analyst
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Apr 1994 - Jun 2017
ITIL Foundation Certified TESOL Certified - Provisioning Business process designer for Wired telephony - Restoration Business process designer for Wireless Broadband service - Provisioning process designer for GIS - Enhanced Site Nomination Analytics Portal - Automated processes in FTTH Provisioning on Clarity, facility inventory system - Performs UAT for core and non-core systems - Provides work group mapping for the newly created exchange codes. ITIL Foundation Certified TESOL Certified - Provisioning Business process designer for Wired telephony - Restoration Business process designer for Wireless Broadband service - Provisioning process designer for GIS - Enhanced Site Nomination Analytics Portal - Automated processes in FTTH Provisioning on Clarity, facility inventory system - Performs UAT for core and non-core systems - Provides work group mapping for the newly created exchange codes.
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Education
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2018 - 2018
James Cook University Brisbane
Master of Information Technology, Business Informatics -
1989 - 1992
Adamson University
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1989 -
Adamson University
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