Experience

Bloom Consulting & Project Management Group Inc.

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Project Manager/Scrum Master

  • Oct 2021 - Jan 2023

  Redmond, Washington, United States Plan projects and programs with customers and staff. Define project scope, goals, and deliverables that support business goals as stated in key agreements Facilitate regular project launch meetings and develop a strong discipline for collaborative delivery of results using effective meeting facilitation and launch metrics. Develop a detailed project plan to monitor and track progress. Measure project performance and manage changes to the project scope, project schedule, and… Show more Plan projects and programs with customers and staff. Define project scope, goals, and deliverables that support business goals as stated in key agreements Facilitate regular project launch meetings and develop a strong discipline for collaborative delivery of results using effective meeting facilitation and launch metrics. Develop a detailed project plan to monitor and track progress. Measure project performance and manage changes to the project scope, project schedule, and project costs using appropriate verification techniques. Build and manage project and program launch plans, revisions controls, triage, escalations, and milestone management. Drive and manage successful delivery of work streams and deliverables; foster relationships to build a spirit of collaboration and success. Engage with business owners, multiple functional areas, and other stakeholders to identify and document key program launch goals, priorities, work streams, and deliverables. Show less



Interactive Palette, Inc.

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Project and Client Manager

  • May 2021 - Oct 2021

  Braintree, Massachusetts, United States Supervise a team of web professionals by developing effective training procedures, appropriate task assignments, positive customer experiences and top quality control processes.‬‬‬‬ Follow the scope of an online project that goes from the proposal stage, to the technical work up, and finally to the delivery of the web product.‬‬ Lead the design process of a website by working with a team of graphic designers, writers and web developers.‬‬‬‬ Participate in the initial… Show more Supervise a team of web professionals by developing effective training procedures, appropriate task assignments, positive customer experiences and top quality control processes.‬‬‬‬ Follow the scope of an online project that goes from the proposal stage, to the technical work up, and finally to the delivery of the web product.‬‬ Lead the design process of a website by working with a team of graphic designers, writers and web developers.‬‬‬‬ Participate in the initial conception stage along with a client in order to better meet the needs of the customer and to translate those expectations to employees. Show less



Welcome Home Health

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Project Manager

  • Nov 2019 - Mar 2021

  Remote Responsible for prioritization, problem solving, supporting resource management, communication and risk management within assigned projects ‭Performs first-level network implementation duties including permission assignment, password management and access control Manage customer expectations through the resolution of support services and requests ensuring high quality communication, providing 1st and 2nd level technical support to internal and external customers



LendPro

• United States
• Financial Services
• 1 - 100 Employee

• Project Manager

  • Nov 2017 - Nov 2019

  Remote Led team of 12 through the development cycle of an exclusive lending product (SaaS) in 400+ mobile carrier locations, resulting in $6.5M revenue in the cellular mobile and finance industries. Implemented 6 sigma methodologies to develop client’s coaching process successfully reducing 1200 fulfillment hours. Partnered with T-Mobile and other high-profile clients to problem-solve and identify needs, develop scopes, and mitigate risks, while providing updates and managing concerns of… Show more Led team of 12 through the development cycle of an exclusive lending product (SaaS) in 400+ mobile carrier locations, resulting in $6.5M revenue in the cellular mobile and finance industries. Implemented 6 sigma methodologies to develop client’s coaching process successfully reducing 1200 fulfillment hours. Partnered with T-Mobile and other high-profile clients to problem-solve and identify needs, develop scopes, and mitigate risks, while providing updates and managing concerns of client. Trained 300 client staff across the region, both in-person and using remote teleconferencing technologies. Generated oversight and coordinated with 12 teams on high priority technical projects, communicating issues, and requesting feedback to ensure on-time completion of quality deliverables. Provided administrative support and high-level reporting as a Salesforce Administrator. Show less



Salvation Army DFW

• Civic and Social Organizations
• 1 - 100 Employee

• Project Manager

  • Sep 2015 - Nov 2017

  Daytona Beach, Florida Area Manage and oversee outreach program activities for local and international non-profit with over 600 donors and volunteers. Develop and maintain relationships with local and national constituents and community-based organizations. Increase the involvement of underserved communities in health policy issues and promote education to policymakers, healthcare consumers, and researchers. • Plan strategies to integrate concerns of underserved communities into organizational… Show more Manage and oversee outreach program activities for local and international non-profit with over 600 donors and volunteers. Develop and maintain relationships with local and national constituents and community-based organizations. Increase the involvement of underserved communities in health policy issues and promote education to policymakers, healthcare consumers, and researchers. • Plan strategies to integrate concerns of underserved communities into organizational programs and initiatives. Show less



United States Air Force

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Financial Analyst

  • Sep 2011 - Sep 2014

  Various Locations Conducted monthly on-site Resource Advisor and Financial Management Training for 300+ members, resulting in better financial management across RAF Lakenheath. Revamped and implemented the Base Interest Penalties Program, which ensured 0% interest paid on invoices across Lakenheath for 7 consecutive months. Served 5K+ Airmen resulting in correcting $2M+ in payment discrepancies, reduced visits, and enabled RAF Lakenheath to focus on mission readiness. Awards: •… Show more Conducted monthly on-site Resource Advisor and Financial Management Training for 300+ members, resulting in better financial management across RAF Lakenheath. Revamped and implemented the Base Interest Penalties Program, which ensured 0% interest paid on invoices across Lakenheath for 7 consecutive months. Served 5K+ Airmen resulting in correcting $2M+ in payment discrepancies, reduced visits, and enabled RAF Lakenheath to focus on mission readiness. Awards: • Certificate of Academic Excellence (2011) •48 CPTS Bi-Monthly Top Performer (2012) •48 CPTS Airman of the Quarter(2013) •Wing Staff Agencies Airman of the Quarter (2013) Show less