Experience

Alaska Center for Dermatology

• United States
• Medical Practices
• 1 - 100 Employee

• Senior Clinic Lead NCMA

  • Feb 2010 - Present

  - Proficient in Utilization management, Service Authorization, Customer Service, Data Entry, HIPAA compliance, Confidentiality & medical terminology. - Clinic Lead Support Management - Front Desk Clinic Lead support ( Patient on-boarding check-in & discharge process, manage extremely high volume of incoming calls, provide high level support for escalated calls & situations) - Oversees staff performing data entry of prior authorization requests, electronic filing/scanning of medical records in the appropriate format and location - Extensive knowledge of EMR program software: Modernizing Medicine / Chrono / AdvancedMD - Experience with cloud-based document scanner / faxing solution software with ProviderFlow - CPT and ICD-10 coding & billing & Medical Records Management - Proficient in Medicaid clinical & travel authorizations - Comprehensive knowledge of Commercial / Federal / VA / State program medical insurance in Alaska (Medicaid,Medicare,Tricare,Premera BCBS, UHC,Moda, EBMS) - Managed and coordinated scheduling of surgery procedures for multiple patients, working cross-functionally with 3-4 different departments. - Facilitated and educated patients on procedure/surgery details, hospital protocols, clinical risks, expectations, and pre-/post-preparations - Performed and maintained sterilization/sanitization of surgical equipment - Maintained a clean and organized work environment - Surgical Assistant (cancer biopsies, excisions, Mohs micrographic surgery) - Biologic Therapy coordinator, educator and Injection training specialist - Compliant with standards, rules & regulations under OSHA protocols. - Assisted with the provision of training & provided technical guidance to all parties involved of extensive treatment plans, long term therapy ( ex: Biologics, Phototherapy in-clinic & home base, Isotretinoin, etc.) and cost obligations. ** specialized experience at a level of difficulty and responsibility equivalent to the GS-07 & GS-08 grade level Show less



RJ’s Photo Booth Rental Company, LLC

• Graphic Designer / Event Attendent

  • Jan 2020 - Present

  - Customer Service - Consulting on custom graphic designs for templates - Project Manager : leading the planning, budgeting/ product cost, manage Booksy website business platform,project design, scheduling, maintenance of photo booth operations. - Customer Service - Consulting on custom graphic designs for templates - Project Manager : leading the planning, budgeting/ product cost, manage Booksy website business platform,project design, scheduling, maintenance of photo booth operations.



Alaska Family Dermatology

• Administrative Office Assistant/ CCMA

  • Sep 2020 - Feb 2021

  - Proficient in Utilization management, Service Authorization, Customer Service, Data Entry, HIPAA compliance / Confidentiality and medical terminology. - Clinic Lead Support Management ( incl: Potential new-hire working interview process, New Hire On-boarding for medical assistants, New Hire Medical Assistant training full-time with dermatologist in clinic on EMR, procedures etiquette, equipment management, in-house dispensing pharmacy, housekeeping and supplies, stocking ) - Front Desk Clinic Lead support ( incl: Patient on-boarding check-in and discharge process, manage high volume of incoming calls, provide high level support for escalated calls & situations ) - Oversees staff performing data entry of prior authorization requests, and electronic filing/scanning of medical records in the appropriate format and location - Extensive knowledge of EMR program software: Chrono EMR - Experience with cloud-based document scanner / faxing solution software with Chrono EMR - CPT and ICD-10 coding & billing & Medical Records Management with Chrono EMR - Proficient in Medicaid clinical & travel authorizations - Comprehensive knowledge of Commercial / Federal / VA / State program medical insurance in Alaska ( incl:Medicaid,Medicare,Tricare,Premera BCBS, UHC, Moda, EBMS) - Managed and coordinated scheduling of surgery procedures for multiple patients, working cross-functionally with 3-4 different departments. - Facilitated and educated patients on procedure/surgery details, hospital protocols, risks, clinical expectations, and pre-/post-preparations - Performed and maintained sterilization/sanitization of procedure equipment - Maintained a clean and organized work environment - Surgical Assistant (incl: cancer biopsies, excisions ) - Biologic Therapy coordinator, educator and Injection training specialist - Compliant with standards, rules, and regulations under OSHA protocols. Show less



Lim Herbert H MD

• United States
• Medical Practices

• National Certified Medical Assistant

  • Feb 2005 - Jan 2010

  -Proficient in Utilization management, Service Authorization, Customer service, Data Entry, HIPPA compliance / Confidentiality, Customer Service. -Assisted in claims management process with billing department to address claim denials / and resubmitting proper medical documentation to insurance companies. -Managed and coordinated with hospital GI dept and private / local anesthesia associates with scheduling of colonoscopy procedures for multiple patients while working crossfunctinally with 3-4 different departments in the hospital. -Facilitated and educated patients of procedure details/ hospital protocols / risks / clinical expectations and pre - / post - preparations. -Medical Assisting in patient care, assisted gastroenterologist during physical examination and in-clinic procedures:Flex-sigmoidoscopy. -Performed and maintained Sterilization / Sanitization of procedure equipment. -Maintained a clean and organized work enviroment. -Complied with standards, rules and regulations issued under OSHA protocols. Show less



Straub - Kaneohe Family Health Center

• United States
• Medical Practices

• National Certified Medical Assistant

  • Mar 2004 - Feb 2005

  Room patients,take vital signs and document patient visits in electronic health record system. ensure exam rooms are appropriate stocked, cleaned, and maintained for patient visits. Comply with HIPAA, OHSA and confidentiality and state laws. Effectively communicate with patient, providers, and staff. Maintain a professional presence, report concerns to appropriate staff, supervisors and doctors. Room patients,take vital signs and document patient visits in electronic health record system. ensure exam rooms are appropriate stocked, cleaned, and maintained for patient visits. Comply with HIPAA, OHSA and confidentiality and state laws. Effectively communicate with patient, providers, and staff. Maintain a professional presence, report concerns to appropriate staff, supervisors and doctors.



Waimānalo Health Center

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Administrative Office Assistant

  • Aug 2000 - Feb 2004

  -Front office support: managed incoming calls, messages, correspondence, scheduling appointments, data entry, maintaining office supplies and medical records. -Assisted with Community Service, Community Outreach & Education support and Community Health Fair projects to increase community awareness of resources available for health & wellness needs. -Assisted community residents in applying for Medicaid services / WIC services / Community Outreach services for displaced Women, Children, Teens and Families Show less