Case Manager

• Apr 2022 - Present

Human Rights Coordinator

• Nov 2016 - Jul 2022

^ Oversee the Human Rights Officers and Human Rights Assistant^ Facilitate a monthly group supervision ^ Facilitate multiple trainings across the Behavioral Health Residential Service Line^ Provide ongoing consultation to the Human Rights Officers and Clinical Staff^ Facilitate the monthly Human Rights Committee meeting^ Ongoing correspondence with the Department of Mental Health (DMH)^ Provide oversight, consultation, and mediation of human rights complaints in accordance with DMH and Advocates policies and guidelines^ Investigate and document all complaints consistent with our Quality Management system and in accordance with the expectations of DMH^ Complete annual site visits to the 36 programs in the Behavioral Health Residential Service Line and provide a written document with feedback on what's going well and what needs improvement^ Participate in meetings with staff and people receiving services, as requested ^ Facilitate Open Dialogue meetings^ Active member on the Diversity Advisory Committee

Assistant Clinical Director

• Dec 2013 - Nov 2016

^ Assist the Clinical Director with supervising a program consisting of serving 60 people in the community, and 3 group homes, all of whom have a mental health diagnoses^ Supervise the delivery of client services to include intake, treatment planning, interventions, evaluation and coordination of other services to achieve client goals^ Provide staff supervision and support to ensure proper client contact and services are provided as well as ensuring adherence to policies and proper procedures^ Manage administrative tasks and budgets^ Complete staff performance evaluations^ Maintain constructive and productive internal and external communication with staff, managers, providers, and funding sources^ Facilitated Open Dialogue meetings^ Participate in an on-call rotation to provide consultation and crisis intervention

Mobile Clinician

• Jul 2009 - Dec 2013

^ Provide individuals who carry a mental health diagnosis with ongoing support that addresses various identified need areas to assist them with living independently in the community ^ Responsible for completing comprehensive assessments, crisis plans, developing and implementing individualized action plans in collaboration with the person, completing quarterly reviews and documenting daily contact notes ^ Providing crisis intervention^ Coordination of treatment with community providers^ Facilitate Open Dialogue meetings^ Participate in an on-call rotation.