Robyn Wood

Underwriter at George Banco Guarantor Loans and Personal Loans
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Contact Information
us****@****om
(386) 825-5501
Location
Melksham, England, United Kingdom, GB

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Experience

    • United Kingdom
    • Financial Services
    • 1 - 100 Employee
    • Underwriter
      • Jan 2019 - Present

      · Promoted to underwriter after starting employment as a customer service representative· Facilitating the payment of funds by assisting customers with applications· Analysing customer profiles to determine whether they meet the lending criteria· Liaising with customers to gain in a clear understanding of their financial background· Proactively conducting background searches to identify and eliminate fraudulent activities· Driving productivity to achieve targets· Worked alongside the collections team for 5 months

    • Temporary Administrative roles
      • Jan 2019 - Jan 2019

      · Provided multiple services including working on the production line and working as a cleaner· Prepared packaging and packed products for distribution · Provided multiple services including working on the production line and working as a cleaner· Prepared packaging and packed products for distribution

    • Senior Supervisor
      • Jun 2018 - Dec 2018

      · Oversaw customer service, telesales, and administration to ensure the smooth operation of the business· Maintained up to date and accurate stock records to maximise productivity· Facilitated the delivery of excellent customer service to promote customer satisfaction · Oversaw customer service, telesales, and administration to ensure the smooth operation of the business· Maintained up to date and accurate stock records to maximise productivity· Facilitated the delivery of excellent customer service to promote customer satisfaction

    • Online Applications Team
      • Aug 2015 - Jun 2018

      · Ensured accuracy by monitoring and double-checking data on client forms with information on the system· Seamlessly navigated between different banking websites to complete online mortgage applications· Trained new members of staff to facilitate the accurate entry of data · Ensured accuracy by monitoring and double-checking data on client forms with information on the system· Seamlessly navigated between different banking websites to complete online mortgage applications· Trained new members of staff to facilitate the accurate entry of data

    • Activity Instructor and General Assistant
      • Mar 2013 - Aug 2015

      · Maximised efficiency by completing general administrative duties· Created and implemented training documents to aid in the training and development of new hires· Liaised with clients to provide bespoke training based on their individual requirements and skills · Maximised efficiency by completing general administrative duties· Created and implemented training documents to aid in the training and development of new hires· Liaised with clients to provide bespoke training based on their individual requirements and skills

Education

  • Duchy College
    NVQ Level 3 in Activity Leadership, Activity Leadership
    2009 - 2010
  • Lackham College
    National Diploma in Outdoor Adventure Sport, National Diploma in Outdoor Adventure Sport
    2007 - 2009
  • John of Gaunt School
    GCSEs, GCSEs
    2002 - 2007

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