Head Of Operations

• May 2021 - Present

Head of People, Culture and Optometry

• Jul 2019 - May 2021

Using my years of optical industry experience to help businesses flourish in an ever competitive landscape. People are a business. Building strategic initiatives are only as successful as the people that execute it daily and bring it to life. Customers demand and rightfully deserve excellence in service and true solutions to enhance their lifestyle, look good, feel great and function well. Tapping into team engagement, motivating and inspiring people to embrace learning and become the best version of themselves leads to a better work culture, a fun environment and KPI success is a natural by product. Profit optimisation and growth strategies are my strength but above all, investing in people is the only way to smash goals, consistently improve and truly take a business to the next level Show less

Eyecare Director

• May 2017 - Apr 2019

Put simply, buying glasses should be one of life’s pleasures. And we’ve created a formula to make it one. We start with a process that’s clever and honest. We use it to craft eyewear that’s both beautiful and affordable. And we hire people who are passionate and genuine. It’s not rocket science. It’s just caring enough about what you’re doing to do it right. We strive to deliver fantastic eyewear frames at a reasonable price, backed up by great service. Our vision is to right the wrongs of the eyewear industry - positively and permanently; and whilst we're at it, we hope to empower individuality and self-expression through our beautiful, affordable eyewear, inviting stores and incredible people. So that's us. That's Bailey Nelson. Show less

Westpac Equilibrium Executive Leadership Program

• Apr 2016 - Apr 2017

I am privileged and humbled to be a participant of the 2016 Equilibrium Program. Westpac has a dynamic program to assist senior woman leaders transition into financial services. I will have the opportunity to immerse myself in a new, bespoke development plan. This learning is under the guidance and support of senior mentors across the depth and breadth of the Westpac Group. Business Bank: Broad cross functional experience across Industry specialisations including Professional Services, Healthcare and Property. Exposure to stakeholders in finance, marketing, risk, technology and product. Digital Transformation Secondment: Digital Transformation, Business Bank Strategic Project lead. Provided industry knowledge and expertise to the health e-claiming payment platform under development for the healthcare industry. Managed external relationships with Medicare and Department Human Services and Practice Management Software integrations. Developed ongoing relationships for Westpac with new to bank pilot customers to trial the payment platform in phase 1 test and learn. Show less

Director of Eyecare and OneSight Australia and New Zealand

• Aug 2015 - Apr 2016

My responsibilities span across Clinical Operations of the corporate business and the Not for Profit sector. I bring to the market extensive commercial skills together with strength as Corporate Social Responsibility specialist.Expertise includes:• Strategy and program development and implementation• Proven track record in results delivery• Profit optimization• Brand and reputation management• Stakeholder and government relations• Communications and media relations• Sponsorship, marketing and events• Employee Engagement, Team Building• Employee management and mentoring• Risk management framework• Policy development• Contract and financial negotiation• Governance and compliance• Performance management• Proficient transformational change leader• Managing budget and P&L• Create shared value I create a strong vision for the future whilst developing and executing strategies that position the retail business and not for profit for sustainable growth. I am a leader with an abundance of passion, enthusiasm and exceptional integrity. I have a proven track record for driving performance, succession planning and change management. I combine entrepreneurial skills including financial analysis and transfer my skill set between operational, commercial, clinical and corporate social responsibility. This results is an extremely diverse, valuable, flexible skill base across industries and segments. I have a flare for people management and cultivate relationships with ease. Show less

Director Community (OneSight) Australia and New Zealand

• Sep 2013 - Aug 2015

A leader with an abundance of passion, enthusiasm and exceptional integrity, with a proven track record for driving performance, succession planning and change management. Director Community is responsible for leading OneSight, which is a non for profit organisation and part of Luxottica's Corporate Social Responsibility.My role as Director requires a combination of entrepreneurial skills, including strategic thinking, commercial analysis, operational and clinical skills. Management of internal and external stakeholder relations, employee engagement and customer communications are fundamental aspects of the daily duties. OneSight is playing a pivotal role in eradicating the vision care crisis globally. Show less

State Eyecare Manager NSW/ACT

• Sep 2012 - Sep 2013

Eyecare budget to forecastP&L managementSuccession planning and team developmentCoaching, mentoring and performance managementTeam buildingIntroduction of state of the art technology and equipmentProfessional developmentRetail

Regional Eyecare Manager NSW/ACT

• Jan 2009 - Sep 2012

ORC NSW/ACT

• Jun 2007 - Jan 2009

Retail Associate

• May 2000 - Jun 2007