Experience

Lifeline WA

• Australia
• Non-profit Organization Management
• 1 - 100 Employee

• Coaching Supervisor

  • Aug 2022 - Present

• Digital Crisis Supporter

  • Oct 2021 - Present

• 13HELP Lifeline Telephone Crisis Supporter

  • Feb 2020 - Present

• Telephone Crisis Supporter

  • Dec 2010 - Present

  • crisis assessment and interventions (suicide, child protection, domestic and family violence, carers and mature helpseekers) and referral services• facilitator in the training of new telephone crisis supporters

• Call Coaching Supervisor

  • Feb 2018 - Mar 2020

  • supervising, coaching and assessing the micro skills of volunteer Telephone Crisis Supporters for their accreditation.

• In Shift Supervisor

  • Nov 2016 - Mar 2020

  • crisis assessment and interventions (suicide, child protection, domestic and family violence, carers and mature help seekers and youth) • referral services for helpseekers

• Online Crisis Supporter

  • Jan 2014 - Sep 2017

  • crisis assessment and interventions (suicide, child protection, domestic and family violence, carers, youth and mature helpseekers) and referral services



Palliative Care WA

• Australia
• Civic and Social Organizations

• Palliative Care WA Helpline

  • Apr 2020 - Jan 2022

  Providing the WA community with information and support on end of life planning, palliative care, grief and loss. Providing the WA community with information and support on end of life planning, palliative care, grief and loss.



North Metro Community Alcohol and Drug Service

• Alcohol and Drug Counsellor/Educator

  • Nov 2016 - Feb 2020

  • conducting initial assessments with clients • providing psychoeducation and support to clients • incorporating motivational interviewing and stages of change when supporting clients • working as part of a multi-disciplinary team • referrals to relevant human service providers • conducting initial assessments with clients • providing psychoeducation and support to clients • incorporating motivational interviewing and stages of change when supporting clients • working as part of a multi-disciplinary team • referrals to relevant human service providers



Alzheimer's WA

• Australia
• Non-profit Organizations
• 1 - 100 Employee

• Early Intervention Team and Group Facilitator, Alzheimer’s WA.

  • Aug 2014 - Jan 2015

  • short term contract delivering the Living with Memory Loss program • monthly support groups for people with an early diagnosis of dementia and their carers or support persons • supporting carers and offering referrals via the Helpline. Sept 2010 – Jan 2012: Facilitator of Carer Support Groups/Administration as a paid employee and volunteer; Alzheimer’s WA. • short term contract providing emotional support for carers • telephone and one on one counselling • referring carers to relevant community agencies and government resources.



Perth Home Care Services

• Hospitals and Health Care
• 1 - 100 Employee

• Resource Coordinator ICL program - Individualised Community Living

  • Sep 2012 - Jan 2014

  • working for the Individualised Community Living program co-ordinating support staff to support people with high complexities transition from hospital into their own home • scheduling and rostering support workers • utilising the specific skills of support workers to support people in a person-centered way. • co-ordinating support staff • efficient utilisation of support workers and their skills. • working for the Individualised Community Living program co-ordinating support staff to support people with high complexities transition from hospital into their own home • scheduling and rostering support workers • utilising the specific skills of support workers to support people in a person-centered way. • co-ordinating support staff • efficient utilisation of support workers and their skills.



Womens Health Works

• United States
• Wellness and Fitness Services

• Group Facilitator

  • Feb 2012 - Aug 2012

  Providing emotional support in a person-centred environment to grandparents who have custody of their grandchildren Providing emotional support in a person-centred environment to grandparents who have custody of their grandchildren

• Facilitator of Carer Support Groups

  • Sep 2010 - Jan 2012

  Short term contract providing emotional support for Carers telephone and one on one counselling referring Carers to relevant community agencies and government resources Short term contract providing emotional support for Carers telephone and one on one counselling referring Carers to relevant community agencies and government resources