Robyn Ripley

Head Receptionist & Administrative Support at Christopher Heights: An Assisted Living Community
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Head Receptionist & Administrative Support
      • Nov 2021 - Present

      I provide a variety of services to the residents of our Assisted Living community and act as the hub of communication with other departments. I also assist the executive staff with a variety of administrative projects. I provide a variety of services to the residents of our Assisted Living community and act as the hub of communication with other departments. I also assist the executive staff with a variety of administrative projects.

    • United States
    • Retail Art Supplies
    • Administrative Specialist
      • Jan 2019 - Nov 2021

      At a busy chiropractic office, I am responsible for patient communication and scheduling via telephone and text, creating a welcoming and COVID-safe environment, and accurately accounting for all appointments with appropriate billing codes. I also create bi-monthly Flex Spending Reports for many patients. At a busy chiropractic office, I am responsible for patient communication and scheduling via telephone and text, creating a welcoming and COVID-safe environment, and accurately accounting for all appointments with appropriate billing codes. I also create bi-monthly Flex Spending Reports for many patients.

  • Kofos Family Eye Care
    • Marlborough, MA
    • Administrative Specialist
      • May 2016 - Jan 2019

      As a part-time Administrative Specialist, I created procedures to make the office work more efficiently and with more customer-focus. I established multiple new administrative processes which eliminate duplication and made our interaction with patients more positive. I also established our office's media profile: updated our website, boosted our presence on Yelp and Google searches, and increased our presence on social media. As a part-time Administrative Specialist, I created procedures to make the office work more efficiently and with more customer-focus. I established multiple new administrative processes which eliminate duplication and made our interaction with patients more positive. I also established our office's media profile: updated our website, boosted our presence on Yelp and Google searches, and increased our presence on social media.

    • Creative Home Educator
      • Jan 2011 - May 2018

      I selected appropriate curricula, fostered a creative learning environment, and mentored my daughter in a variety of subjects. I was teacher, guidance counselor, bus driver, principal and lunch lady. I developed a network of homeschool experts to assist me in finding the best programs, instructors, and field trips available.

    • Creative Home Educator
      • Sep 2007 - May 2011

    • Executive Administrator
      • Jul 1991 - Jun 2006

      Scheduling for multiple consultants, media presentations and report formatting, event planning and coordination, marketing, billing, and order fulfillment, Scheduling for multiple consultants, media presentations and report formatting, event planning and coordination, marketing, billing, and order fulfillment,

Education

  • Simmons University
    Certificate of Advanced Graduate Study, Health/Health Care Administration/Management
    1998 - 1999
  • Northeastern University
    Masters, Sociology
    1988 - 1990
  • Clark University
    Bachelors, Sociology
    1984 - 1988

Community

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