Robyn Ochs
Processing Manager at LoanStar Home Lending- Claim this Profile
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Bio
Experience
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LoanStar Home Lending
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United States
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Financial Services
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1 - 100 Employee
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Processing Manager
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Apr 2015 - Present
Manage 30+ processors in the NW Region and coordinate LO/processing teams to find the best fit and most efficent combo as well as complimentary personalities to get loans from A to Z and build a team mentality with LO and processor. Meet on a weekly basis and make visits to branches to make sure policy and procedure are consistent in the region. Meet on a monthly basis with processing managers from other regions nationally to be sure policy and procedure are consistent companywide. Meet with other departments (compliance, underwriting, closing and post-closing) to make sure processors are informed of updates and changes in other areas of the company they deal with on a daily basis to reduce friction between departments and coworkers while in the midst of high volume funding month-end.
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Implementation Manager
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Sep 2013 - Apr 2015
Primarily responsible for implementing LOS (Encompass) for a correspondent lending company start up. Continually programming the system with business rules and coding to create a compliant and efficient work flow for 90+ employees from production team up through management. Contacted vendors to facilitate application and approval for all products necessary for loan origination through funding (ie: credit reports, tax transcripts, AVM’s, FNMA DO, FHLMC LP, FHA, USDA, MI, SSA verification and fraud risk manager reports. Supervise processing staff and help create policies and procedures for all areas of mortgage lending process.
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Loan Processor
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Aug 2011 - Aug 2013
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Impac Mortgage Corp.
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United States
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Financial Services
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200 - 300 Employee
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Processing Manager
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Jan 2011 - Jul 2011
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Us Bancorp Mortgage Co
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United States
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Executive Offices
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1 - 100 Employee
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Admin Asst
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1986 - 1991
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Admin Asst
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1986 - 1991
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Education
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Oregon State University
BS, Business/Corporate Communications