Experience

Department of Treaty, Aboriginal and Torres Strait Islander Partnerships, Communities and the Arts

• Australia
• Government Administration
• 200 - 300 Employee

• Administrative Officer

  • Jun 2020 - Present



Department of Child Safety, Youth and Women

• Australia
• Government Administration
• 200 - 300 Employee

• Administrative Officer

  • Jul 2017 - Jun 2020



Office of the Public Guardian

• Government Administration
• 200 - 300 Employee

• Administration Officer

  • Mar 2016 - Mar 2017



Department of Energy and Public Works (Queensland)

• Australia
• Government Administration
• 400 - 500 Employee

• Senior Housing Officer

  • Dec 1995 - Oct 2015

  Principal responsibilities of this role • Intake and Assessment - Approves high and very high needs social housing applications and transfers and quality assures application assessments. Represents the department in appeals and manages formal internal and external complaints. Supervises the activities of Intake and Assessment teams, and exercises delegations across all teams as required, including monitoring performance, workload management, addressing operational issues and reporting. • Tenancy Management - Manages complex and at risk tenancies. Attends to neighbourhood disputes and complaints and facilitates their resolution. Prepares documents and attends the Queensland Civil and Administrative Tribunal. Participates at inter-agency meetings to progress solutions for mutual clients with complex support needs. Liaises with community and other housing providers regarding allocation of properties. Supervises the activities of Tenancy Management teams, and exercises delegations across all teams as required, including monitoring performance, workload management, addressing operational issues and reporting. • Property management - Raises work orders. Schedules and conducts Condition Appraisal inspections. Approves quotes. Develops scope of works, produces scale drawings for upgrades and prepares briefs for QBuild to undertake the upgrade works. Undertakes assessments on damaged properties and arranges relocation of tenants in properties requiring major work. Assesses property assets to support investment planning, property maintenance and upgrade planning as well as maintaining an extensive baseline property data system. Contributes to portfolio renewal plans and implementation of property developments. Supervises the activities of Property Management teams, and exercises delegations across all teams as required, including monitoring performance, workload management, addressing operational issues and reporting.



Department of Housing and Public Works

• Business Support Officer

  • Sep 2013 - Mar 2015

  Principal responsibilities of this role • Develop, implement and maintain effective administrative systems to support the Housing Service Centre, including systems relating to the management of assets, financial and human resources, reporting and business processes to ensure timely responses and compliance with policies, procedures and audit requirements. • Provide timely, high quality advice and support to the Manager on the management of assets, facilities, financial and human resources management, reporting and business systems within the Housing Service Centre. • Provide support, advice and training in administrative activities to staff undertaking general administrative tasks as required. • Liaise with internal and external stakeholders in relation to administrative inquiries relevant to the Housing Service Centre.