Robyn Garcia, MBA CISSP

Head of IT at Revolution Space
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Contact Information
us****@****om
(386) 825-5501
Location
Westborough, Massachusetts, United States, US

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Credentials

  • CompTIA Security+
    CompTIA
    Nov, 2022
    - Nov, 2024
  • Certified Information Systems Security Professional (CISSP)
    (ISC)²
    Nov, 2022
    - Nov, 2024

Experience

    • United States
    • Defense and Space Manufacturing
    • 1 - 100 Employee
    • Head of IT
      • Mar 2023 - Present

      ● Developed internal IT roadmap for the next several years to include lifecycle replacement and strategic direction that aligns with the organization's vision and goals. ● Implemented a ticketing system, cyber security program, over 65 policies and procedures, business continuity, and new networking equipment to achieve NIST standards. ● Saved the organization over $30,000 annually by consolidating redundant software and applications. ● Reduced project man hours by 30% implementing automated processes through workflows and change management. ● Governance and compliance with CMMC, NIST, and ISO 27001. ● Program management of all IT projects and leading the MSP we currently contract. Show less

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Cyber Security Consultant
      • Oct 2022 - Mar 2023

      • Conduct thorough security assessments and oversee implementation of security tests, including vulnerability scans and penetration tests, to identify vulnerabilities and weaknesses in organization's systems & networks. • Implement security controls and best practices to improve overall security posture of organization, which helped drastically reduce identified vulnerabilities. • Conduct incident response and forensic investigations, providing insightful actions for incident management and disaster recovery. • Develop and deliver cybersecurity training and awareness programs to facilitate employee engagement and understanding of security best practices. Show less

    • United States
    • Oil and Gas
    • 100 - 200 Employee
    • Supervisor IT Infrastructure Services
      • Dec 2020 - Oct 2022

      • Lead a team of 5 high-performing engineers to support 17 locations and 450 end users, managing a budget of $4 million while ensuring efficient and effective allocation of resources. • Work closely with management to understand company objectives and align IT strategy accordingly. • Develop and implement a comprehensive Cyber Security program from the ground up: conduct risk assessments to identify potential vulnerabilities to organization's IT infrastructure & data; develop and implement policies, procedures & guidelines to protect against cyber-attacks; design and implement security controls to protect against unauthorized access; establish an incident response plan; monitor & review security program to ensure it remains effective and up-to-date with latest threats & technologies. • Manage multiple IT projects simultaneously through rigorous organization, efficiency & communication; maintain a key focus on quality while ensuring project delivery within agreed time & budget. • Assess potential risks and disruptions to company's operations, developing effective plans & procedures to minimize impact and ensure continuity of critical business functions in the event of an interruption. • Develop and implement plans & procedures to recover IT systems & data in the event of a disaster or significant interruption. • Contribute to recruiting, mentoring, and developing the IT team, creating & maintaining a highly collaborative & supportive environment focused on continuous development. • Coordinate departmental & company-wide training programs to educate employees on cybersecurity and IT operations. Show less

    • Education Administration Programs
    • 700 & Above Employee
    • Network Engineer
      • Apr 2019 - Dec 2020

      • Led a team of 8 technicians, driving team success through shared vision and recognition of quality performance. • Designed, implemented, and maintained critical campus & office systems including +600 routers, switches, and associated equipment & applications. • Managed NGFWs & systems including DHCP, DNS, Wireless (Cisco and Aruba) IAM, Surveillance Systems, OSFP and BGP routing, and other layer 3 functions. • Implemented formal change management procedures throughout IT, including developing a structured process for submitting, evaluating & implementing changes, defining clear roles & responsibilities, and establishing a thorough testing & validation process. Show less

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Network Engineer
      • Oct 2018 - Apr 2019

      • Ensured implementation, configuration, and administration of storage systems and high availability using Hyper-V and VMWare. • Developed and maintained documentation for IT systems, processes, and procedures, including user manuals, troubleshooting guides & training materials. • Implemented a new CRM system, overseeing entire project from conception to implementation while tracking progress & reporting on project status. • Assisted in asset management by maintaining accurate inventory records of IT assets, including hardware, software, and licenses. • Supported business continuity planning (BCP) and disaster recovery operations. Show less

    • United States
    • Primary and Secondary Education
    • 1 - 100 Employee
    • Network Systems Specialist
      • Jul 2015 - Jun 2018

      • Coordinated all networking support for 6 different locations throughout school district to include Active Directory management, Desktop support, VMware (upgrading & management), and software support. • Demonstrated proficiency in identifying and resolving technical issues, including revising documentation and procedures, managing and troubleshooting wireless networks, designing IT architecture, and implementing backup & disaster recovery solutions. • Expertly maintained and patched servers, routers, switches (both HP and Cisco), SAN, iSCSI, DNS, VPN, TCP/IP, Hyper-V, HP servers, VMware, Veeam Backup, Cisco switches, and Fortinet to ensure optimal performance and security. • Acted as a point of escalation for other technicians & staff members, providing guidance & assistance to resolve complex technical issues. Show less

    • United States
    • Armed Forces
    • 700 & Above Employee
    • Information Systems Technician, Second Class
      • Aug 2005 - Aug 2010

      • Satellite acquisition, monitoring, and maintenance of related equipment. Adhered to strict government policies and regulations. Supported war fighting efforts and tactical UHF SAT COM circuits. • Solely responsible for all Satellite Communications for three years with 98% up time. Experience with Legacy and Transformational systems, such as Timeplex and INMARSAT (legacy) and SCIP-IWF. EHF FOT terminals, UHF SAT COM. • As a member of the Combat System Training Team, I trained up to 15 personnel on UHF, HF, SHF, VHF, and EHF tactical circuits. Coordinated all telecommunications on and off of the afloat vessel in conjunction with the Commanding and Executive Officers. • Received two Navy Achievement Medals for Satellite proficiency, troubleshooting efforts, and providing alternate means of communications when primary means failed. Show less

Education

  • University of Phoenix
    Master of Business Administration (MBA), 3.8
    2017 - 2018
  • University of Phoenix
    Bachelor of Science (B.S.), Management Information Systems, General
    2012 - 2014
  • Old Dominion University - College of Business and Public Administration
    E-Commerce/Electronic Commerce
    2010 - 2011
  • Smithson Valley High School
    Diploma
    2001 - 2004

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