Channel Account Manager

• Jan 2022 - Present

Sales Operations & Support Executive

• Feb 2020 - Jan 2022

Salesforce Lightening - Report Building, Dashboard Building, Creation of accounts, Cleaning of; accounts, contacts, old opportunities, missing data/information.LinkedIn Sales Navigator Expert - Manage the relationship between Trend & LinkedIn. Admin access to extract reports, had Admin training and general training from LinkedIn.Excel - Building reports, Pivot tables, updating data/information on a daily, weekly and quarterly bases.PowerPoint - Professional skills to be shared throughout the business on a European level

CRM Assistant

• Mar 2019 - Feb 2020

Managing and executing the daily business email and app campaigns. - Brief, design, testing and set up daily emails- Work across and alongside multiple departments (Women's, Men's, Beauty, Home, Tech and Food)Explored and manage Welcome Journeys and Transactional emailsLots of exposure to Microsoft Teams, Trello, Excel, Word and PowerPoint for daily business tasks Building reports and analyse of weekly campaigns to present findings to learn from going forwardSupported promotional/sale campaigns with high demands and extremely tight deadlines/budgets to meetMarketing Cloud (salesforce)- Designing, editing, testing and sending of email campaigns- Building segments and audiences from existing data NN4M- Set up, testing and sending of App pushes and campaigns

Operations Manager and Office Administrator

• Jun 2018 - Mar 2019

Control over Social Media accounts Designed, created and regular update both company websites Administration for a start up company. Invoicing, Book Keeping, Communication to clients and suppliers. Control over Social Media accounts Designed, created and regular update both company websites Administration for a start up company. Invoicing, Book Keeping, Communication to clients and suppliers.

Brand Representative

• Oct 2015 - Mar 2019

Brand Ambassador Promoting and selling the brand and its image Brand Ambassador Promoting and selling the brand and its image

Marketing Executive (Internship)

• Apr 2017 - Sep 2017

Used the Salesforce CRM system to qualify leads obtained at events and allocated them to individual members of the sales team. Organised several corporate events in London, including organising an event at Shakespeare’s Globe for 50 guests and specialist guest speakers in Cyber Security. As part of this, I wrote all the copy for the event collateral.Participated in a pitch process that chose a new outbound lead generation agency. Drafted, scheduled and published a large volume of tweets about the company’s activities.Liaised with clients, partners and agencies building positive relationships.Drafted a wide range of marketing material including tweets, blog posts, brochure copy and agency briefing material Carried out a wide range of administrative tasks including handling travel arrangements for guest speakers and company management.