Experience

Institute for Financial Wellbeing

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Administration Manager

  • Feb 2022 - Present



Robyn's Yoga

• Owner

  • Jan 2018 - Present

  https://www.robynsyoga.co.uk/ https://www.robynsyoga.co.uk/



University of Bath

• United Kingdom
• Higher Education
• 700 & Above Employee

• Student Accommodation Manager

  • Jan 2020 - Oct 2021

• Student Accommodation Deputy Manager

  • Mar 2016 - Jan 2020

  I am responsible for a professional service being provided to students.I Provide leadership, supervision and guidance to a team of 13 administrative staff and take the lead role in ensuring that the student experience meets or exceeds expectation. Overseeing Front of House and payment arrangements at three busy Accommodation Receptionsas well as Co-ordinating arrival and key collection matters.I am responsible for collating and responding to feedback on our services and facilitiesI am required to communicate effectively, influence others and build/lead a committed team. I collaborate and co-ordinate with colleagues across the Department and University to ensure consistency of communications and standards.I am responsible for the co-ordination and allocation of over 4000 student accommodation bedrooms, ensuring that financial targets are achieved by controlling costs to maximise profitability.

• Student Accommodation Front of House and Finance CoOrdinator

  • May 2014 - Mar 2016

  I am responsible for ensuring a professional payments and Front of House service is provided to all students. Ensuring that we communicate efficiently and effectively with students in response to feedback and questions about accommodation and/or notify them about information that may have an impact or benefit on their student experience. I am also responsible for the co-ordination and allocation of student accommodation. Assisting in the provision of accommodation services to a consistently high level of student satisfaction.



Research Publishing International Ltd

• United Kingdom
• Media Production
• 1 - 100 Employee

• Finance Manager

  • Aug 2016 - Aug 2017



Bath Spa University

• Account Administrator

  • Feb 2014 - Apr 2014



University of Bath

• Finance Administrator

  • Jul 2013 - Feb 2014



The Bath Pub Company

• Front of House

  • May 2013 - Jul 2013



Sunshine College

• Office Manager

  • Jul 2012 - Apr 2013



The Brightside Group

• Dealer Team Member

  • Jun 2011 - May 2012