Experience

Amici Procurement Solutions

• United Kingdom
• Biotechnology Research
• 1 - 100 Employee

• Customer Success Manager

  • Aug 2021 - Present



Bellrock Technology Ltd

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Key Account Manager

  • Jan 2020 - Aug 2021



N2WS

• United States
• Software Development
• 1 - 100 Employee

• Customer Success

  • Feb 2019 - Dec 2019

  Primary point of contact for our customers in the EMEA and APAC regions regarding our product, support or billing. Developing and improving our relationships by managing satisfaction, product training and product information to new and existing customers.

• Business Development Representative

  • Nov 2017 - Jan 2019



Oxford Medical Training

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• Operations Manager

  • Jan 2017 - Nov 2017

  Oxford Medical Training is the UK’s leading provider of career development courses for doctors. Every year, we support thousands of doctors through training courses, E-Learning, books and free support materials. We specialise in developing leadership and management skills, communication skills and teaching skills in medical environments and supporting doctors preparing for interviews.I currently manage the day-to-day operations for Oxford Medical Training Ltd, making sure we deliver a smooth and efficient service that meets the expectations and needs of our customers and clients.Some of my responsibilities include scheduling career development courses (approx 250 per year) for doctors, the administration and updating of our website, liaising with venues, negotiating contracts, cost control, monitoring weekly sales progress, managing tutor timetables, publishing and maintaining course materials and delivering an excellent standard of customer service.

• Courses Coordinator

  • Oct 2015 - Jan 2017

  Oxford Medical Training is the UK’s leading provider of career development courses for doctors. Every year, we support thousands of doctors through training courses, E-Learning, books and free support materials. We specialise in developing leadership and management skills, communication skills and teaching skills in medical environments and supporting doctors preparing for interviews.I currently manage the day-to-day operations for Oxford Medical Training Ltd, making sure we deliver a smooth and efficient service that meets the expectations and needs of our customers and clients.Some of my responsibilities include scheduling career development courses (approx 250 per year) for doctors, the administration and updating of our website, liaising with venues, negotiating contracts, cost control, monitoring weekly sales progress, managing tutor timetables, publishing and maintaining course materials and delivering an excellent standard of customer service.



Perceptive

• United Kingdom
• E-Learning Providers
• 1 - 100 Employee

• Account Executive

  • Nov 2014 - Oct 2015

  At perceptive. we combine educational expertise with innovation to deliver bespoke learning that really changes behaviour. Our team of educators are passionate about working with leading companies to help them achieve their goals, whether those be supporting healthcare systems, inspiring employees or delivering education initiatives.Services include:• E-learning Websites/Apps• Continuous Medical Education• Patient Support Adherence• Content Development At perceptive. we combine educational expertise with innovation to deliver bespoke learning that really changes behaviour. Our team of educators are passionate about working with leading companies to help them achieve their goals, whether those be supporting healthcare systems, inspiring employees or delivering education initiatives.Services include:• E-learning Websites/Apps• Continuous Medical Education• Patient Support Adherence• Content Development



HM Forces

• Armed Forces
• 700 & Above Employee

• Engineer

  • Jun 2009 - Oct 2014