Robson Poffo

Senior Product Manager - Carol Platform at TOTVS Labs
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Contact Information
us****@****om
(386) 825-5501
Location
Raleigh-Durham-Chapel Hill Area
Languages
  • English Full professional proficiency
  • Spanish Professional working proficiency
  • Portuguese Native or bilingual proficiency

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Renee Y.

It was a pleasure to work with Robson at Product School for a few months. He demonstrated strong technical skills, clear communication, and passion for his products. During the final presentation, he confidently identified the market size, problem statement, solution, key benefits, GTM, and walked through a demo. On top of that, he also loves to share his expertise outside of his day job with the class. He built a notes-management software to better manage OneNote. His unique perspective and simple explanation of the solution were valued and appreciated among the users.

Willian Mews

Robson é um profissional que inspira outros profissionais. Ele é altamente disciplinado e organizado. Seu conhecimento técnico é indiscutível. Como professor, demonstra domínio de conteúdo e didática de ensino. Tive apenas uma disciplina com ele, mas foi o suficiente para escolher como meu orientador de TCC.

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Credentials

  • AI Product Manager Nanodegree Program
    Udacity
    Mar, 2020
    - Nov, 2024
  • Digital Marketing Certificate
    Product School
    Dec, 2019
    - Nov, 2024
  • Product Management Certificate
    Product School
    May, 2019
    - Nov, 2024
  • Data Science of Time Series
    HIGH TECH ACADEMY
    Aug, 2017
    - Nov, 2024
  • Software Processes and Agile Practices
    Coursera Course Certificates
    May, 2016
    - Nov, 2024
  • Introduction to Software Product Management
    Coursera Course Certificates
    Feb, 2016
    - Nov, 2024
  • Fundamentals of Project Planning and Management
    Coursera Verified Certificates
    Sep, 2015
    - Nov, 2024
  • Exploratory Data Analysis
    Coursera Verified Certificates
    Aug, 2015
    - Nov, 2024
  • Getting and Cleaning Data
    Coursera Verified Certificates
    Aug, 2015
    - Nov, 2024
  • R Programming
    Coursera Verified Certificates
    Aug, 2015
    - Nov, 2024
  • TOTVS Datasul HCM Habilidades e Competências (HC)
    TOTVS
    Oct, 2012
    - Nov, 2024
  • TOTVS Datasul Desenvolvimento de Pessoal (DS)
    TOTVS
    Jul, 2012
    - Nov, 2024
  • ITIL V3 (Information Technology Infrastructure Library)
    People Cert
    Nov, 2011
    - Nov, 2024
  • TOTVS Controle de Acesso (TSA)
    TOTVS
    Jun, 2011
    - Nov, 2024
  • Datasul Controle de Freqüência
    Datasul
    May, 2007
    - Nov, 2024
  • Certificação JAVA: SCJA (Sun Certified Java Associate)
    SUN
    Jul, 2005
    - Nov, 2024
  • Certificação JAVA: SCJP (Sun Certified Java Programmer)
    SUN
    Apr, 2005
    - Nov, 2024
  • EF Englishtown Nível 9 - Intermediário Completion Test
    EF Education First

Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Senior Product Manager - Carol Platform
      • Jun 2019 - Present

      • Define requirement details and priorities with clear input and output in alignment with product requirements, ensuring client satisfaction by providing regular updates and progress.• Develop and manage Big Data and Artificial Intelligence platform for the next generation of applications (its name is Carol platform). Carol is a platform that allows data injection, data transformation through pipelines, and enhance the data with external sources. The platform enables deploying applications on top of the platform, managing the deployment, execution, and resource allocation automatically for apps (web, online, and batch).• Define project timelines, release dates, and manage projects with customers.• Lead UX and project teams, providing support to members, and evaluating work performance.• Oversee QA activities, sprints, deployment schedules, and platform migration processes.• Implemented product indicators to track performance, usage, and custom indicators.• The main point of contact and liaison for the USA and the Brazilian’s framework and segment teams.• Lead the process to make Carol platform compliance with LGPD (Brazilian General Data Protection Regulation) and GDPR.• Lead the product TOTVS Carol Clock-In, from scratch to the launching. TOTVS Carol Clock-In is a mobile product with offline Face Recognition technology to identify employees and register the clock-in and clock-out. The most challenging for this project was the deadline; the product was ready in 4 months. Responsible for the implementation of the first customers (located in the South of America and Central America). Currently, the solution is one of the most successful solutions deployed on top of the platform Carol; it is ready for three languages (English, Portuguese, and Spanish), it has more than 220 customers and it manages about 3 million clockins/month.• Mentoring product managers to assume applications in our growth context, developing more applications on top of the platform Carol.

    • Senior Product Manager - Carol Platform
      • Jan 2018 - Jun 2019

      • Define requirement details and priorities with clear input and output in alignment with product requirements; ensuring client satisfaction by providing regular updates and progress.• Develop and managed Big Data and Artificial Intelligence platform for the new generation of applications defined to support customers and information from various segments.• Oversee QA activities, sprints, deployment schedules and platform migration processes.• Lead UX and project teams; providing support to members and evaluating work performance.• Define project timelines, release dates and manage specific projects to implement solutions.• Implemented product board to note visible product indicators such as performance and usage.• Main point of contact and liaison for the USA and Brazilian’s framework and segment teams.• Identify potential clients within Brazil, develop solutions utilizing new developments and invite clients to contribute to project; ensuring project to resolve clients’ issues and problems.• Coordinate the QA process by automated tests using Selenium and load tests.

    • Product Manager - Fluig Data
      • Oct 2016 - Dec 2017

      • Define requirement details and priorities with clear input and output in alignment with product requirements; ensuring client satisfaction by providing regular updates and progress.• Develop and manage Big Data and Artificial Intelligence platform for the new generation of applications defined to support customers and information from various segments.• Oversee QA activities, sprints, deployment schedules, and platform migration processes.• Lead UX and project teams; providing support to members and evaluating work performance.• Define project timelines, release dates and manage specific projects to implement solutions.• Implemented product board to note visible product indicators such as performance and usage.• The main point of contact and liaison for the USA and the Brazilian’s framework and segment teams.• Identify potential clients within Brazil, develop solutions utilizing new developments and invite clients to contribute to the project; ensuring project to resolve clients’ issues and problems.• Coordinate the QA process by automated tests using Selenium and load tests.

    • Brazil
    • Software Development
    • 700 & Above Employee
    • Product Manager - Fluig Data
      • Apr 2015 - Oct 2016

      • Define requirement details and priorities with clear input and output in alignment with product requirements; ensuring client satisfaction by providing regular updates and progress.• Develop and manage Big Data and Artificial Intelligence platform for the new generation of applications defined to support customers and information from various segments.• Oversee QA activities, sprints, deployment schedules, and platform migration processes.• Lead UX and project teams; providing support to members and evaluating work performance.• Define project timelines, release dates and manage specific projects to implement solutions.• Implemented product board to note visible product indicators such as performance and usage.• The main point of contact and liaison for the USA and the Brazilian’s framework and segment teams.• Identify potential clients within Brazil, develop solutions utilizing new developments and invite clients to contribute to the project; ensuring project to resolve clients’ issues and problems.• Coordinate the QA process by automated tests using Selenium and load tests.

    • Product Manager - Fluig Identity
      • Jan 2015 - Mar 2015

      • Led software architecture activities including determining project technology, defining project’s architecture and defining road map in alignment with client’s requirements.• Led cross-functional team within project management; delegated tasks based on priority.• Conducted presentations on new features in relation to products to internal networks.• Oversaw the stabilization of the TSA product- a software that communicates with devices in network (TCP/IP) protocol to access control of employees on the local access (company).• Improved general performance and allowed synchronization of TSA product by analyzing and reviewing web architecture, device communication architecture, software stress simulation.• Strengthened client relations by meeting with clients to resolve problems and selling process.• Led team in workflow and quick views development integrated with HCM product; implemented SSO and provision of users, roles, groups and menu items from TSA product.

    • Product Manager - TSA (TOTVS Security Access)
      • Aug 2010 - Dec 2014

      • Led software architecture activities including determining project technology, defining project’s architecture and defining road map in alignment with client’s requirements.• Led cross-functional team within project management; delegated tasks based on priority.• Conducted presentations on new features in relation to products to internal networks.• Oversaw the stabilization of the TSA product- a software that communicates with devices in network (TCP/IP) protocol to access control of employees on the local access (company).• Improved general performance and allowed synchronization of TSA product by analyzing and reviewing web architecture, device communication architecture, software stress simulation.• Strengthened client relations by meeting with clients to resolve problems and selling process.• Led team in workflow and quick views development integrated with HCM product; implemented SSO and provision of users, roles, groups and menu items from TSA product.

    • Brazil
    • Education Management
    • 300 - 400 Employee
    • University Professor
      • Jul 2010 - Mar 2015

      • Taught modules including database, programming for distributed systems, script programming and software development process; validating final projects when required.• Oversaw students pursuing computer engineering, system information and system technology. • Taught modules including database, programming for distributed systems, script programming and software development process; validating final projects when required.• Oversaw students pursuing computer engineering, system information and system technology.

    • Teacher
      • Aug 2014 - Dec 2014

      • Conducted Java-specific and programming courses from basic, web to advanced techniques. • Conducted Java-specific and programming courses from basic, web to advanced techniques.

    • Teacher
      • Aug 2006 - Jul 2010

      • Conducted classes on Java development (JSE), distributed software development, and database development. • Conducted classes on Java development (JSE), distributed software development, and database development.

    • Business Consulting and Services
    • 100 - 200 Employee
    • System Analyst
      • Aug 2004 - Jul 2010

      • Led the technical team; delegated tasks, provided mentoring and evaluated work performance.• Determined architecture of projects by understanding stakeholders’ requirements.• Developed cross-functional teams to provide assistance to clients on products and projects.• Projects: Rexam World Wide Integration Project, MSA Project (Access Security integration). • Led the technical team; delegated tasks, provided mentoring and evaluated work performance.• Determined architecture of projects by understanding stakeholders’ requirements.• Developed cross-functional teams to provide assistance to clients on products and projects.• Projects: Rexam World Wide Integration Project, MSA Project (Access Security integration).

    • Education Administration Programs
    • 1 - 100 Employee
    • Software Programmer
      • Jun 2002 - Aug 2004

      • Developed an Institutional Evaluation System from initial concept through to completion.• Improved site performance by analyzing and reviewing data; ensuring easier site access.• Developed a system to automate account creation and to allow internet access in classrooms.• Pivotal contributions to migrations, report writing, integration, backup control and assistance. • Developed an Institutional Evaluation System from initial concept through to completion.• Improved site performance by analyzing and reviewing data; ensuring easier site access.• Developed a system to automate account creation and to allow internet access in classrooms.• Pivotal contributions to migrations, report writing, integration, backup control and assistance.

Education

  • Instituto Superior Tupy
    Mestre em Engenharia da Produção, Gestão de Sistemas Produtivos
    2011 - 2013
  • Dataquest
    Specialization, Data Scientist
    2017 - 2017
  • Stanford University
    Specialization, Machine Learning
    2017 - 2017
  • Senai
    Software Engineering with UML, Computer Software Engineering
    2007 - 2008
  • Instituto Superior Tupy
    Bachelor: System Information, Implementação da Aplicabilidade de Criptosistemas Baseado em Identidade
    2003 - 2006
  • Escola Técnica Tupy (ETT)
    Processamento de Dados, Processamento de Dados
    1999 - 2002
  • Sofia University
    M.S. in Computer Science, Artificial Intelligence
    2018 - 2019
  • Product School
    Product Management, Specialization
    2019 - 2019

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