Quality Engineering Lead

• Jan 2017 - Present

 Consistently achieves corporate metric targets: customer complaints, warranty issues, site manufacturing yields  Assist and maintain ISO 9001 and ISO 13485 standards certifications  Continuously improve customer scorecard from ‘conditional approval’ to ‘approved’ status  Lead department by focusing on achievement of objectives and various operational facets of the company  Generate statistical reports for internal and external customers  Oversee Product Quality Complaint Program and problem resolution  Customer liaison on product quality performance  Train employees on company quality system Show less

Quality Manager

• Dec 2014 - Jan 2017

Vexos is a full-service manufacturer, specializing in Custom Material Solutions and Electronics Manufacturing Services (EMS) to a diverse group of OEMs and other product based companies. With two distinctive, but related service offerings, Vexos is the perfect partner when in need of better custom part sourcing or full product manufacturing. With manufacturing locations in the US, Canada and Asia, Vexos’ global infrastructure and solutions provide the flexibility to fit customer’s needs from the simplest to the most complex. To learn more, please visit us at vexos.com. Show less

Sr. Quality Engineer

• Sep 2007 - Dec 2014

Quality Engineer

• Aug 1996 - Sep 2007

 Investigate customer complaints, find root cause(s), and take corrective actions to address process deviations and prevent reoccurrences  Successfully resolved a product design issue for Unisys eventually leading to a multi-million-dollar order for the company  Work with service technicians in identifying customer return trends and problem resolution  Review production yields and submit customer-specific reports as part of contract requirement  Assist ongoing process improvement efforts on test planning, execution and reporting Show less

Production Supervisor

• Jan 1989 - Jul 1996

 Managed over 2,000 factory workers in FDD production  ISO 9000 division coordinator and successfully obtained ISO 9002 certification in 1996  Implemented training courses for new and old production personnel  Production planning and scheduling of more than 20 production lines  Drive continuous improvement activities to increase productivity and efficiency (doubled number of lines within the same factory footprint)  Managed over 2,000 factory workers in FDD production  ISO 9000 division coordinator and successfully obtained ISO 9002 certification in 1996  Implemented training courses for new and old production personnel  Production planning and scheduling of more than 20 production lines  Drive continuous improvement activities to increase productivity and efficiency (doubled number of lines within the same factory footprint)