Operations Manager

• Dec 2015 - Present

Operations Manager

• Dec 2015 - Present

-Supervision of business operations.-Liaison with Banks, Money Products, Exchange Companies, Software Companies and regularized the agreements.-Reviewing and finalizing of Banks / Exchange House / Money Products Remittance Arrangement Contract Worldwide.-Seeking improvements in the operations, systems, processes and policies to support achieving of Company’s objectives.-Providing suggestions on the growth and business structure of the Company.-Implementing and ensuring internal controls for branch daily operations.-Actively participate in recruiting branch staffs and placing them at branches.-Periodically review the remittance and drawing arrangement contract and supporting documents.-Liaison with internal departments, such as Forex, Accounts, business development, etc. at head office for routine jobs.-Preparing and maintaining manuals of operational process and procedures.-Ensure the real time data is pushed properly for QCB module and cross verify the same.-Support and drive branch manager, counter staff and marketing representative in achieving their target.-Submit periodic analysis of bank transfer commission with competitors and correspondence and bring changes wherever called for.-Submit annual business planning and process.-Implement target and incentives scheme for branch business development and make periodic revisions based on productivity and performance.-Submit quarterly performance evaluation of branch heads and branch staffs.-Conduct monthly meeting with branch manager for performance evaluation.-Conduct periodic product training and guide counter staff and marketing representative.-Building / keeping good relationship with both existing and prospective correspondents.-Research and identify marketing trends for developing product presentation and-Keeping good relationship and building up individual and corporate customer base for products and services offered.

Assistant Manager Business Development

• Jun 2014 - Sep 2015

-Work with management team to identify and evaluate new market and new target clients.-Handle the distribution of products and manage the distribution channels to improve the effectiveness of the organizational distribution.-Work with management team to develop and implement strategic sales plan. Identify and evaluate specific new profitable business opportunities.-Achieve sales target and lead team to achieve team target or overall company target.-Initiate and complete proposals and presentation for new business opportunities.-Work with internal teams to deliver outstanding presentation to capture profitable business opportunity.

Market Research Executive

• Mar 2014 - Apr 2014

-Completed two months of Internship from Hindustan Coca-Cola Beverages Private Limited as a ‘Market Research Executive’. Responsible for soliciting people’s opinions to find out why people do, think or buy a certain way. -Performs extensive research, conducts surveys, and works with product development team to apply results.-Analyzing the effectiveness of organizational distribution channels.-Identify the effectiveness of the marketing strategies adopted by HCCBPL for the year 2015 and play an important role in the application of its Strategic Road Map.