Robin Olsson
Head of Partner Success at Humly- Claim this Profile
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Swedish Native or bilingual proficiency
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English Native or bilingual proficiency
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Spanish Limited working proficiency
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Bio
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Experience
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Humly
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Sweden
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Embedded Software Products
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1 - 100 Employee
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Head of Partner Success
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Aug 2022 - Present
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Growth Advisor / Sales Support
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Oct 2019 - Present
What we do at Humly is to create workplace solutions that reduce friction in offices and other facilities to enable more focus on the actual work, hybrid- or face-to-face meetings and other interactions between humans.As one of the first team-members and early investors of Humly (Certus is the parent company) when founded in 2019 it has been an eventful journey filled with learnings and growth. https://www.humly.com/workplace-solutions The GTM efforts that we believe will take us to our vision, would need us to continuously pivot and innovate in strategic and tactical ways regarding sales/distribution channels & marketing as well as of course regarding the product ecosystem. I have a role that includes channel sales enablement, sales support, marketing, partner training and more. This gives me a unique opportunity to be influential in product discovery to define feature requirement as well as product expectation management. By my colleagues I have earlier been described as the, somewhat cliché expression, ’spider in the web’. Some responsibilities: Growth experimentation (Lead generation, Content and creative production, SoMe organic/paid, AdWords etc), Event/expo management, Channel Sales, Channel partner program/Sales representative training, Market feedback/consumer behavior and product expectation management.Now Humly develop and sell hardware and software products that form an ecosystem of workplace solutions and digital signage (room displays, desk/resource booking displays, wayfinding, 3D-floor plan, visitor management etc). Show less
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Certus Operations
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Malta
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Venture Capital and Private Equity Principals
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1 - 100 Employee
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Product Development Lead
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Jul 2018 - Sep 2019
Moved on within the company to a new product in seed stage where I helped mgmt team and product owner with DevOps. Keeping track of the backlog for the development-, quality assurance- and support organizations. A part of the role was supplying the program with understanding of the market and end-user value (qualitative and quantitative research). The product feedback was to be concluded into internal feature requirements/use cases and externally to manage expectations.
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Customer Support Specialist
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May 2018 - Sep 2019
Once the quality of the products with our brand partner had gotten better and the QA taskforce was now a proper team. Next challenge arrived. How do we supply distributors, resellers, and end customers with proper and adequate support.Project started with mapping out the different levels of support and on which levels and which stakeholder should in an ideal world be the responsible for Gatekeeper, L0-L3, RMA etc respectively. Then supported during documentation and buildup of the team around the new improved support organization. Show less
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Product Quality Engineer
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Jun 2016 - Jul 2018
Came in as a part-time product validation person in a taskforce with efforts to secure product quality for a product in a launch phase.. https://meetevoko.com/products/evoko-liso/
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Coastwave Consulting
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Business Consulting and Services
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1 - 100 Employee
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Project Consultant
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Jun 2016 - Sep 2019
Consultancy mainly at Certus but also leading/supporting in other smaller separate projects. Consultancy mainly at Certus but also leading/supporting in other smaller separate projects.
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Konnas Fastighetsskötsel
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Sweden
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Facilities Manager
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Jun 2010 - May 2016
Started out as summer job with lots of manual labor such as cutting hedges, mow lawn, park maintenance and facilities management Instantly after finishing high school(gymnasium) it became a full time job with more responsibilities of key accounts and team leading role managing most of operations excluding some admin, quotes and invoicing. Last few years in the company also included modernizing processes and building a presence online. Started out as summer job with lots of manual labor such as cutting hedges, mow lawn, park maintenance and facilities management Instantly after finishing high school(gymnasium) it became a full time job with more responsibilities of key accounts and team leading role managing most of operations excluding some admin, quotes and invoicing. Last few years in the company also included modernizing processes and building a presence online.
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Port Captain and Facility Manager
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May 2008 - Aug 2009
Seasonal job managing the facilities and amenities for the guest harbor in Åhus. Greeting the guests arriving by boat and introducing them to the city and arranging payment for their stay. Also managed the real estate maintenance for the bed and breakfast facilities. Seasonal job managing the facilities and amenities for the guest harbor in Åhus. Greeting the guests arriving by boat and introducing them to the city and arranging payment for their stay. Also managed the real estate maintenance for the bed and breakfast facilities.
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Coop Sverige
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Sweden
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Retail
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700 & Above Employee
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Grocery Checker
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Jun 2007 - Aug 2007
Seasonal job in grocery store responsible for the fruit and vegetables section. Seasonal job in grocery store responsible for the fruit and vegetables section.
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Education
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Facultat d'Economia, Universitat de València
Bachelor's degree, Business Administration and Management, General -
Kristianstad University
Ekonomie kandidatexamen (ek.kand.), Internationellt företagande och marknadsföring -
Söderportsgymnasiet
Samhällsvetenskap inriktning specialidrott och ledarskap