Robin Miller, PSM, SAFe-SA
IT Business Systems Analyst Senior Advisor, IngenioRx Shared Services at IngenioRx- Claim this Profile
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Bio
Angela Garls
I have had the pleasure of working with Robin Miller for approximately 2 years at WellPoint/Express Scripts. Robin is an excellent team player and can always be counted on to provide support. She has a strong IT and Microsoft application knowledge, and she is always willing to help find a solution to a problem. Robin has a very strong work ethic and can be counted on to do whatever it takes to get the project done accurately and on time, and with a smile. She is a valuable resource who would be a great asset to any team and I highly recommend her for any position that requires a detail oriented BA who can quickly learn new systems/processes in a short timespan.
Angela Garls
I have had the pleasure of working with Robin Miller for approximately 2 years at WellPoint/Express Scripts. Robin is an excellent team player and can always be counted on to provide support. She has a strong IT and Microsoft application knowledge, and she is always willing to help find a solution to a problem. Robin has a very strong work ethic and can be counted on to do whatever it takes to get the project done accurately and on time, and with a smile. She is a valuable resource who would be a great asset to any team and I highly recommend her for any position that requires a detail oriented BA who can quickly learn new systems/processes in a short timespan.
Angela Garls
I have had the pleasure of working with Robin Miller for approximately 2 years at WellPoint/Express Scripts. Robin is an excellent team player and can always be counted on to provide support. She has a strong IT and Microsoft application knowledge, and she is always willing to help find a solution to a problem. Robin has a very strong work ethic and can be counted on to do whatever it takes to get the project done accurately and on time, and with a smile. She is a valuable resource who would be a great asset to any team and I highly recommend her for any position that requires a detail oriented BA who can quickly learn new systems/processes in a short timespan.
Angela Garls
I have had the pleasure of working with Robin Miller for approximately 2 years at WellPoint/Express Scripts. Robin is an excellent team player and can always be counted on to provide support. She has a strong IT and Microsoft application knowledge, and she is always willing to help find a solution to a problem. Robin has a very strong work ethic and can be counted on to do whatever it takes to get the project done accurately and on time, and with a smile. She is a valuable resource who would be a great asset to any team and I highly recommend her for any position that requires a detail oriented BA who can quickly learn new systems/processes in a short timespan.
Credentials
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SAFe 4 Agilist (SA)
Scaled Agile, Inc.Dec, 2018- Nov, 2024 -
Professional Scrum Master (PSM)
Scrum.orgDec, 2017- Nov, 2024
Experience
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IngenioRx
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United States
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Insurance
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100 - 200 Employee
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IT Business Systems Analyst Senior Advisor, IngenioRx Shared Services
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Apr 2019 - Present
Scrum Master for teams within IngenioRx Shared Services. Provide support for AWS cloud file transfer operations, O365 SharePoint, MS Teams, and process improvement initiatives. Maintain vendor relationships regarding joint release management. Scrum Master for teams within IngenioRx Shared Services. Provide support for AWS cloud file transfer operations, O365 SharePoint, MS Teams, and process improvement initiatives. Maintain vendor relationships regarding joint release management.
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Anthem, Inc.
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United States
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Hospitals and Health Care
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700 & Above Employee
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IT Business Systems Analyst Senior Advisor, IT Pharmacy
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Mar 2018 - Apr 2019
Delivered business requirements, performed system integration testing, and reported release management activities for a large scale project to migrate the pharmacy benefit management business from Express Scripts to a new Anthem subsidiary, IngenioRx. Performed scrum master duties and administered team SharePoint, Jira, and Confluence sites. Delivered business requirements, performed system integration testing, and reported release management activities for a large scale project to migrate the pharmacy benefit management business from Express Scripts to a new Anthem subsidiary, IngenioRx. Performed scrum master duties and administered team SharePoint, Jira, and Confluence sites.
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Luxottica
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Italy
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Luxury Goods & Jewelry
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700 & Above Employee
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Senior Business Systems Analyst, EyeMed Vision Care
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2014 - Dec 2017
Gathered and defined business requirements, performed data validation and analysis, planned and executed test scenarios for vision benefit management application solutions for EyeMed Vision Care. Delivered business requirements and performed testing for a large scale project to migrate the EyeMed business from an AS400 claims adjudication and financial system to a more competitive solution using Facets, SAP, and Oracle. Established and managed project timelines, worked with… Show more Gathered and defined business requirements, performed data validation and analysis, planned and executed test scenarios for vision benefit management application solutions for EyeMed Vision Care. Delivered business requirements and performed testing for a large scale project to migrate the EyeMed business from an AS400 claims adjudication and financial system to a more competitive solution using Facets, SAP, and Oracle. Established and managed project timelines, worked with project stakeholders to define business requirements, delivered functional specifications, mapped and analyzed data, collaborated with the development team on design, performed system integration and regression testing, and led functional review meetings. Show less Gathered and defined business requirements, performed data validation and analysis, planned and executed test scenarios for vision benefit management application solutions for EyeMed Vision Care. Delivered business requirements and performed testing for a large scale project to migrate the EyeMed business from an AS400 claims adjudication and financial system to a more competitive solution using Facets, SAP, and Oracle. Established and managed project timelines, worked with… Show more Gathered and defined business requirements, performed data validation and analysis, planned and executed test scenarios for vision benefit management application solutions for EyeMed Vision Care. Delivered business requirements and performed testing for a large scale project to migrate the EyeMed business from an AS400 claims adjudication and financial system to a more competitive solution using Facets, SAP, and Oracle. Established and managed project timelines, worked with project stakeholders to define business requirements, delivered functional specifications, mapped and analyzed data, collaborated with the development team on design, performed system integration and regression testing, and led functional review meetings. Show less
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Fifth Third Bank
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United States
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Financial Services
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700 & Above Employee
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Senior Business Analyst, Enterprise Data
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2011 - 2014
Served as a liaison for organizations with a need for business intelligence solutions or the need to interface with the data warehouse, a data mart, a BO universe, or a corporate marketing system. Established and managed project timelines, worked with project stakeholders to define business requirements, delivered functional specifications, mapped and analyzed data, collaborated with the development team on design, performed system integration and regression testing, and led functional… Show more Served as a liaison for organizations with a need for business intelligence solutions or the need to interface with the data warehouse, a data mart, a BO universe, or a corporate marketing system. Established and managed project timelines, worked with project stakeholders to define business requirements, delivered functional specifications, mapped and analyzed data, collaborated with the development team on design, performed system integration and regression testing, and led functional review meetings. Show less Served as a liaison for organizations with a need for business intelligence solutions or the need to interface with the data warehouse, a data mart, a BO universe, or a corporate marketing system. Established and managed project timelines, worked with project stakeholders to define business requirements, delivered functional specifications, mapped and analyzed data, collaborated with the development team on design, performed system integration and regression testing, and led functional… Show more Served as a liaison for organizations with a need for business intelligence solutions or the need to interface with the data warehouse, a data mart, a BO universe, or a corporate marketing system. Established and managed project timelines, worked with project stakeholders to define business requirements, delivered functional specifications, mapped and analyzed data, collaborated with the development team on design, performed system integration and regression testing, and led functional review meetings. Show less
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Express Scripts
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United States
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Hospitals and Health Care
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700 & Above Employee
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Business Systems Analyst
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2007 - 2010
Performed requirement definition, user acceptance testing, data analysis, system updates, project and metrics tracking, and query writing for the Clinical Formulary Management organization. Transitioned the formulary and drug utilization review data from the WellPoint NextRx pharmacy benefit management systems to the Express Scripts systems after purchase. Performed requirement definition, user acceptance testing, data analysis, system updates, project and metrics tracking, and query writing for the Clinical Formulary Management organization. Transitioned the formulary and drug utilization review data from the WellPoint NextRx pharmacy benefit management systems to the Express Scripts systems after purchase.
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Education
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Eastern Kentucky University
B.S. Computer Science, Minors: Mathematics, Computer Information Systems
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