Experience

Northern Sprinkler Design

• Canada
• Design Services
• 1 - 100 Employee

• Design Administrator

  • Feb 2023 - Present

  Manage administrative duties, including documentation, record-keeping, and filing systems. Coordinate scheduling for designers, engineers, field staff, and support staff. Communicate extensively with clients and stakeholders throughout projects. Ensure designs meet applicable code requirements and unique design and protection needs of buildings. Collaborate with senior designers with over 20 years of experience. Review and stamp drawings and associated hydraulic calculations with in-house professional engineers. Prioritize client communication, customer service, attention to detail, and cost savings. Focus on installation-ready quality designs for effective sprinkler systems. Maintain and build upon the reputation and trust earned by the company. Deliver operational excellence and services on time to strengthen customer relationships. Offer solutions that save lives, protect property and businesses. Align with the company's vision of creating a safe environment for businesses to grow. Fulfill the mission of protecting businesses from fire and accidents. Serve a wide range of industries, including industrial, manufacturing, government, healthcare, and more. Provide high-quality, professionally installed, inspected, and serviced fire and life safety systems and equipment. Support and adhere to the company's values and leadership team. Collaborate with clients across Canada, contributing to the safety and well-being of facilities and occupants. Ensure compliance with national and local safety regulations. Continuously improve knowledge and skills related to fire protection systems and industry advancements. Show less



Log Books Unlimited

• Canada
• Printing Services
• 1 - 100 Employee

• Executive Administrator

  • Oct 2018 - Nov 2022

  Providing outstanding administrative and clerical support to the management, sales representatives, and technician teams by adhering to their requests in a timely manner Scheduling and maintaining the calendars and appointments for all sales representatives and technicians to ensure their time is strategically outlined throughout each workday Compile and submit expenses on behalf of the sales representative and technician teams, in chronological dates, for monthly end of date invoices Perform accounting duties (i.e., office supply expenses, sales receipts, customer invoice quotes, purchase order invoices, etc.) for accounts payable and receivables to balance out at the end of each month Prepare documents (i.e., brochures, emails, letters, memos, reports, etc.) and edit as need be, ensuring all information is correct Answering and transferring phone calls. Taking phone messages from clients. Sending emails to clients. Forwarding emails from clients to the appropriate recipient. Show less



LCBO

• Canada
• Retail
• 700 & Above Employee

• Customer Service Representative

  • Sep 2017 - Jan 2019

  Interacted with customers to assure that companies customer services levels remained positive and all Lifted and moved bottles of different weight variances in order to maintain store organized and in accordance with floor plan Cashed out customers at a fast and steady pace to help with a decrease in lines during stores prime hours Studied and memorized product knowledge in order to best help customers with any of their shopping needs Took product inventory to assure computer calculations was up to date with instore availability of items Faced product during stores low hours to maintain busy and assure store was at its best visibility Show less



ALDO Group

• Canada
• Retail
• 700 & Above Employee

• Assistant Manager

  • Jan 2017 - Nov 2017

  Ensure department's readiness and visual appearance to corporate standards. Responsible for opening and closing Ensure an excellent customer service experience Complete store operational requirements Scheduling, assigning employees duties and Following up on work results Interacting constantly with customers Responsible for visual on merchandise Operating POS Training of new Staff Ensure department's readiness and visual appearance to corporate standards. Responsible for opening and closing Ensure an excellent customer service experience Complete store operational requirements Scheduling, assigning employees duties and Following up on work results Interacting constantly with customers Responsible for visual on merchandise Operating POS Training of new Staff



Lids

• United States
• Retail
• 700 & Above Employee

• Keyholder

  • Aug 2015 - Jan 2017

  Ensure department's readiness and visual appearance to corporate standards. Responsible for opening and closing Training of new staff Ensure an excellent customer service experience Scheduling, assigning employees duties and following up on work results Completes store operational requirements Operating POS Ensure department's readiness and visual appearance to corporate standards. Responsible for opening and closing Training of new staff Ensure an excellent customer service experience Scheduling, assigning employees duties and following up on work results Completes store operational requirements Operating POS



Trendi 4 Men

• Mississauga, Ontario, Canada

• Manager

  • May 2012 - Jan 2016

  Ensure department's readiness and visual appearance to corporate standards Successfully manage a 7-person team in running a retail operation Responsible for opening and closing Training of new staff Ensure an excellent customer service experience Complete store operational requirements Scheduling and assigning employees duties and following up on work results. Demonstrated adaptability and flexibility by going above and beyond my regular job requirements amongst other responsibilities during emergencies or when required by management Show less