Robin Wong
Founder at TeamSolve- Claim this Profile
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English, Mandarin -
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Cantonese, Hokkien -
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Bio
Experience
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TeamSolve
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IT Services and IT Consulting
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1 - 100 Employee
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Founder
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Mar 2022 - Present
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Royal HaskoningDHV
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Netherlands
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Civil Engineering
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700 & Above Employee
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Regional Director, APAC, Aquasuite RHDHV Digital
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Apr 2021 - Mar 2022
As Regional Director, I developed the SaaS commercial strategy & led in driving the key initiatives & business activities especially in winning new accounts and partnerships. Royal HaskoningDHV has been connecting people for 140 years. Together, through our expertise & passion, we have helped contribute to a better society and improved people’s lives with work underpinned by our sustainable values & goals. We are an independent international engineering and project management consultancy leading the way in sustainable development and innovation. Our 6000 colleagues, working from around 75 permanent offices in more than 30 countries on projects in over 140 countries, are committed to our promise to enhance society together. Royal HaskoningDHV Digital is part of Royal HaskoningDHV. Royal HaskoningDHV Digital builds on the company's mission to improve societies by combining specialised digital competencies with in-depth technical knowledge. Royal HaskoningDHV Digital focuses on accelerating innovation and implementing emerging technologies offers an extensive portfolio of digital consultancy and software solutions to create value for customers around the world. Its software portfolio facilitates the Decision-as-a-service offering and includes Aquasuite, the virtual operator for utilities and industries, whilst integrating with the broader service offering from Royal HaskoningDHV, including technologies like Nereda. Aquasuite is a proven smart water technology and operational digital twin that monitors, analyses, visualizes and controls the performance of water and wastewater infrastructure through predictive analytics and machine learning. While you gain full real-time visibility across your complete water and/or wastewater network and treatment, Aquasuite controls your day-to-day operations. Royal HaskoningDHV has been announced as winner of the 2020 Global Water Awards for ‘Water Technology Company of the Year’ for its significant contribution to sector innovation.
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Xylem
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United States
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Industrial Machinery Manufacturing
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700 & Above Employee
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Director, Advanced Infrastructure Analytics, Southeast Asia
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May 2018 - Jan 2021
Driving new novel disruptive digital/smart water technologies and consultative solutions that transform the economics and sustainability of the Water sector with IoT/data analytics/A.I/digital twin, consulting engineering services and assessment services that improve resiliency, affordability and productivity. Business portfolio includes Smart Water Analytics platforms with notable projects such as the implementation of the Smart Water Grid for the Public Utilities Board of Singapore, Selangor Water Utility in Malaysia which one of the world's largest real time Non-Revenue Water (leak/burst) detection system. A stellar proven track record in developing and winning new business across the APAC region for the water sector as well as collaboration with newer offerings/BUs.Well versed in Smart Cities infrastructure including smart metering and wireless communications solutions (Automated Meter Reading/Advanced Metering Infrastructure).Strong Commercial/Sales experience and Business Networks/Leadership in Asia. Serving on the Singapore Water Association (SWA) as a Council member since 2018, Digital Taskforce member Drive Lead generation, branding and digital marketing communications for Digital Solutions and Assessment Services. Leading Strategic development & Key Account Management for Utilities e.g. PUB Singapore. Implementation of MoU, trials and partnerships e.g. building a nationwide hydraulic modelling & Digital Twin.Commercial excellence, consultative sales, business development, influencing, change management trainer/leadership skills. Completed various courses on IoT/Digitalization in the Water sector (SWA/NUS), Scrum/Agile, Energy Efficiency in Wastewater Treatment Plants (SWA), Water Supply Network Mgmt (PUB)Serving as Chief Representative for Xylem in Vietnam & Thailand. Xylem is headquartered in Rye Brook, New York with 2018 revenue of $5.2 billion, www.xylem.com
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Commercial General Manager (Malaysia, Thailand, Indonesia, Vietnam, Flow Control)
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Jan 2016 - Jun 2018
Commercial General Manager & Sales Director responsible for P&L and key growth markets in Southeast Asia. Led the Xylem Malaysia Operations in Selangor and served as the Chief Representative for Thailand, Vietnam and Indonesia countries in ASEAN. Part of the SEA leadership team.Provided smart systems and solutions in Pumping, Treatment, Analytics and Non-Revenue Water management (Smart Water Networks) across Utilities, Building Services and Industrial Market verticals.Secured one of the world's largest Smart Water Grid Software Analytics & monitoring / IoT Project in Malaysia.Other notable projects won: Xayaburi Hydro power fish pass Pumping Station in Laos, Kajang WWTP biological treatment packaged system, Ozone disinfection system in Kelantan Water, Filtration systems in Penang.Served as Chief Representative for Xylem in Vietnam, Thailand and Indonesia.Graduated from 1 year Xylem Senior Executive Development Programme (EDP 2015/16) including project on M&A integration. Faculty/Trainers from Harvard, University of Southern California and Thunderbird School of Global Management. Programme venue spanned across Schaffhausen, Dubai, Shanghai and New York.Salesforce CRM. Consultative Sales. Change Management TrainerContinuous Improvement / LEAN toolsBased in Singapore/Malaysia
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Commercial General Manager (Singapore, Thailand, Indonesia)
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Feb 2015 - Jun 2016
Commercial General Manager responsible for P&L and all business functions including Sales at Xylem Singapore including key Southeast Asian markets e.g. Thailand, Indonesia. Served as Director for Singapore entity and Chief Representative for Xylem in Thailand. Concurrently serving as Regional Marketing Director for the Greater Asia region (Northeast Asia and Southeast Asia) leading Strategy and Marketing functions. Part of the SEA leadership team.Notable new key project won with the team was Taipo Waterworks in Hong Kong. Driving growth in other smart systems and solutions in Pumping/Transport, Treatment, Analytics and Non-Revenue Water management.Based in Singapore.
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Regional Marketing Director, Greater Asia
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Jul 2013 - Jun 2016
Part of Greater Asia Executive Leadership for integrated One Xylem organisation headquartered in Singapore.Serving as Head-of-Marketing department responsible for Water Solutions and Applied Water Systems Business Units in the Greater Asia region (NEA and SEA). This is a dual role that overlaps with the Commercial GM Singapore role.Strategy, Marketing management and customer excellence including the development of go-to-market strategies.Lead generation, branding and digital marketing communications. Net promoter score, Marketo.Leading key events across region such as Singapore International Water Week as Founding Sponsor.Key collaborations with strategic partner utilities e.g. Public Utilities Board of Singapore.Led 5-year strategic planning for the region aligned to global business units and corporate.Annual business planning cycle: strategic, ops, budgeting, goal deployment.Conducting business development including Voice-of-Customer feedback.Mergers and Acquisitions activities as well as strategic key partnerships in Smart Water Grids. Fostered key partnership with Smart Water IoT company in Singapore and delivered pioneering Smart Water Grid project with the Public Utilities Board of Singapore.Awarded 2014 Best Growth Initiative for One Xylem Philippines Commercial Building Services
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Regional Business Development Director - Asia Pacific
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Aug 2011 - Jul 2013
Regional business development leader responsible for driving growth in the global Treatment business unit (BU) across the Asia Pacific region. Led high double digit growth in orders and sales over the 2 years for the asia region and strong funnel (3x). Technologies include Biological treatment process, aeration/mixing, advanced oxidation process, disinfection, filtration, membranes, mixing, pumping & analytics/instrumentation.Reporting directly to the Global VP, Director for the Treatment Business Unit (BU) and part of the Global HQ Treatment Business Unit (BU) executive leadership team. Key functions include global/regional strategy development, channel strategy/management, Sales & Operations planning, driving new initiatives eg industrial segment penetration and new product sales in partnership with the local Sales entities across the Asia Pacific region.Leading a Technical team of treatment applications/tender support managers/specialists for pre-order support - quotations, bidding as well as training and developing/embedding sustainable treatment capabilities in the region/Sales Companies.Executive sponsor and local key account manager for the Public Utilities Board (PUB) of Singapore as a technology collaborator and strategic partner. Led the signing of MOU and establishment of Xylem Technology Research Office at PUB WaterHub premise for Piloting and R&D collaborations.https://www.businesswire.com/news/home/20110706006156/en/ITT-PUB-Singapore-Mark-Key-Milestone-PartnershipGE-Xylem Membrane Collaboration Leader for APAC.Led Go-to-market Marketing strategy and planning training/workshop co-organised by McKinsey. Commercial Excellence Skill sets.Key projects e.g. Al Dhakira STP with Hyundai, PUB Woodleigh Waterworks Filtration systems and AOP trials.
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Regional Marketing Manager - Asia Pacific
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Aug 2008 - Jul 2011
Based in Hong Kong as part of Regional APAC HQ for the Water and Wastewater Business Unit.Prior to Xylem spin off from ITT.Based in Hong Kong covering the Asia Pacific region with stronger emphasis on East Asia (Korea, Japan, HK, Taiwan), South East Asia & Oceania) outside of the China and India markets which progressively became stand alone entities.Key functions include:Strategy Development & Execution. Developing sales company marketing strategies and value propositions for the respective business segments per country and ensuring alignment to global strategic plans. Driving growth and execution through goal deployment plans.Innovation for Emerging Markets taken with IMD Business School, SwitzerlandMarketing Management: Collaborate with Global Product Managers on Product/Price/Promotions.Business Development: Mapping/VoC/Strategic Analysis/Business case Communications & Branding: Co-led branding and publicity activities for the past four editions of the Singapore International Water Week (SIWW) as founding sponsor and showcasing ITT's technological capabilities and thought-leadership including distributor meetings as co-located events. Worked on media campaigns and press-releases. Signed MOU with the Public Utilities Board of Singapore on various collaboration topics e.g. Advanced Treatment ProcessesCommercial Excellence: Training on Strategy, Growth and Price Tools by McKinsey.
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Marketing Manager, Treatment Leader and GM JV - China
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Oct 2003 - Aug 2008
(Xylem spun off from ITT.)Based in Chongqing followed by Shanghai (with a 5 month break in Singapore)GM for Joint Venture in Chongqing.Marketing manager responsible for water and wastewater treatment, building, industry, mining and aftermarket. Led a team marketing team of 10 staff. Developed marketing plans for various segments.Establish Integrated Water Solutions Division to drive Treatment business growth in China. Achieved breakthrough incremental new orders growth of 4M$ in first year.Led key Business Development Projects for new products, applications and market segments, aligned with ITT HQ and WWW growth initiatives:-Project Lead - Membranes for Wastewater Mapping (VOC)/Analysis and Workshop (Jan 2008)-Project Lead - Potable Water Mapping (VOC)/Analysis (April 2008) -Contributor - Differentiated Offer “Simplified N Pump” Business Plan and Strategy Workshop-Project Lead - Membranes for Water Mapping including Desalination (VOC)/Analysis (Asia Region) - Completed course in Contract Law from NUS - Understanding the Concepts and Drafting a Contract General Manager responsible for Joint Venture in Chongqing including meeting sales performance. Led JV negotiations for termination.Attended "Big Picture" Marketing Strategy course conducted by the Michigan Business School Other training/workshops:-LEAN Six Sigma (LEAN): Executive LEAN Manufacturing Workshop, 23-24 Oct 2004, Shanghai-Value Based Leadership Development (VBLD) - Building Strong Teams, 19-21 Jan 2005, Shanghai-Value Based Leadership Development (VBLD) - Crisis Management Training, 6-7 Apr 2005, Beijing-LEAN Leadership Boot Camp (LEAN) - 30 Oct-3 Nov 2006, Shenyang-Value Based Management (VBM) - 20-22 Dec 2007, Shanghai
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Sales & Marketing Engineer / Manager - Asia Pacific
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May 2002 - Oct 2003
Based in SingaporeNew APAC HQ. Responsible for achieving sales targets across Asia Pacific for the treatment solutions. Provide applications engineering and sales supportChannel managementParticipation in exhibition and seminars
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Penta-Ocean Construction Company Limited
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Japan
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Construction
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700 & Above Employee
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Project Engineer
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Jun 2001 - Apr 2002
Project Engineer with Main contractor responsible for the PUB Deep Tunnel Sewerage System (DTSS) Construction works at Bedok. Engineering, Project delivery and supervision of construction based on site. Working together with the respective stakeholders - Sub contractor, Resident Engineer, Consultant and Owner (PUB). Project Engineer with Main contractor responsible for the PUB Deep Tunnel Sewerage System (DTSS) Construction works at Bedok. Engineering, Project delivery and supervision of construction based on site. Working together with the respective stakeholders - Sub contractor, Resident Engineer, Consultant and Owner (PUB).
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Education
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Nanyang Technological University
Bachelor of Engineering - BE, Civil Engineering -
Xylem Executive Development Programme
Certificate, Leadership -
National University of Singapore
Post Grad Certificate in Asia Pacific Business & Marketing Management -
University of Michigan - Stephen M. Ross School of Business
Certificate, Marketing Strategy