Experience

Elev8IT

• Belgium
• IT Services and IT Consulting
• 1 - 100 Employee

• Team Leader IT-Support / IT Infra Consultant

  • Jan 2022 - Present

  Elev8IT is an MSP focusing on the SMB market. A personal approach, providing value for money with a dedicated point of contact is what we try to accomplish. Next to Managed Services and IT Support, we also provide consultancy and secondment for larger companies, both direct and through subcontracting.Team Leader of IT Support- follow up on tickets and worklogs- L3 support- first point of contact for escalations- manage internships- coach interns and junior engineers- planning- improvements on internal workflowsIT Infra Consultant- short-term projects for customers (mail migrations, network overhaul, ...)- technical presales and advisory



ZanziLan VZW

• Entertainment Providers

• Founding Member

  • Feb 2004 - Present

  Dedicated to bring gamers together for a great weekend of fun, gaming, fragging and socialising! We organise computer events (a so-called LAN-party) in the Antwerp region, 2 times a year in Malle and Vosselaar, for 70 to 150 participants.We consist of 100% volunteers and try to grow personally and professionally while organising our events. As a founding member of a small de facto partnership of about 5 or 6 people (later on growing into a non-profit association with around 20 volunteers), I've done about everything there is to do when organising these events over the years. This makes me one of the all-round handymen (and -women!) our team can rely on.In the past I was accountable for networking and gameservers. Later on I mainly dealt with the administrative side of things while supporting others where needed. At the moment, my main focus lies on keeping an eye on the financial resources, give advice to the workgroups where my input is requested and making sure the catering is running as it should.



ABC-GROEP.BE

• Belgium
• IT Services and IT Consulting
• 1 - 100 Employee

• Technical Team Lead Managed Services

  • May 2021 - Jan 2022

  Next to my existing role as a System Engineer, I was assigned the role of Technical Team Lead for the Managed Services department. In this role I supported about 5 colleagues.- holiday team planning- weekly status meeting with management- follow up on tickets and worklogs- create project quotes for customers- technical interviews with candidates- assist the Finance Officer with invoicing

• System Engineer

  • Dec 2018 - Jan 2022

  Working for an MSP, I am the primary point of contact for a set of customers.- provide L2/L3 support- on-site visits for general IT-maintenance- perform audits (intake, security, networking, ...)- spot business opportunities and/or potential improvements and advise the customer in all IT-related topics- carry out projects (mail migrations, firewall replacements, wifi projects, ...)- oversee projects and guide junior engineers



Xeikon

• Belgium
• Printing Services
• 200 - 300 Employee

• IT Support & Infrastructure Engineer

  • Jan 2015 - Nov 2018

  Secondment through Elev8ITResponsible for physical server infrastructure (VMware ESXi clusters, shared storage and related networking) and providing L1/L2/L3 user support. Secondment through Elev8ITResponsible for physical server infrastructure (VMware ESXi clusters, shared storage and related networking) and providing L1/L2/L3 user support.



Elev8IT

• Belgium
• IT Services and IT Consulting
• 1 - 100 Employee

• IT Support & Infrastructure Engineer

  • Jul 2010 - Nov 2018

  fixing IT-problems at our SME clients fixing IT-problems at our SME clients



OTN Systems NV, a Belden Brand

• Belgium
• Telecommunications
• 100 - 200 Employee

• IT Support & Infrastructure Engineer

  • Jun 2013 - Nov 2016

  Secondment through Elev8IT- Support for end-users- Setup and maintenance of VMware vSphere cluster- Migration of hosted VM-environment to in-house infrastructure Secondment through Elev8IT- Support for end-users- Setup and maintenance of VMware vSphere cluster- Migration of hosted VM-environment to in-house infrastructure



LUMA Marketing Technologies

• Netherlands
• Software Development
• 1 - 100 Employee

• IT Support Engineer

  • Feb 2012 - Jun 2013

  Secondment through Elev8ITTaking care of support and maintenance of the IT-infrastructure (small VMware ESXi cluster, SAN, Linux, Windows Server, ...). I also intermediated between the development team in Belarus and the Belgian product managers to improve the (technical) communication. Secondment through Elev8ITTaking care of support and maintenance of the IT-infrastructure (small VMware ESXi cluster, SAN, Linux, Windows Server, ...). I also intermediated between the development team in Belarus and the Belgian product managers to improve the (technical) communication.



SNGroenstraat

• IT-coordinator

  • Apr 2010 - Jun 2010

  being the part-time IT-guy in a primary school being the part-time IT-guy in a primary school



BuSO Berkenbeek

• IT-coordinator

  • Jan 2010 - Jun 2010

  being the part-time IT-guy in a secondary school being the part-time IT-guy in a secondary school