Experience

Forward Service Corporation

• United States
• Non-profit Organization Management
• 200 - 300 Employee

• Workfare Volunteering

  • 2016 - Present

  Answering phones Customer service Filing, Faxing and Scanning Assisting clients if they need copies Helping clients get to the correct person that they are there to see Answering phones Customer service Filing, Faxing and Scanning Assisting clients if they need copies Helping clients get to the correct person that they are there to see



Midwest Labor Staffing

• Baraboo, WI 53913

• Support Staff

  • Sep 2016 - Dec 2016

  Assisting the owner/administrator with these duties. Answering incoming calls Making calls to potential employees that match our job openings Holding interviews for our open positions Assisting clients looking for employees Help potential employees find employment Data entry Putting employees information into the state's hire reporting system Placing Employees information into our payroll program Set up drug test and interviews with potential employees Calling potential employees to come in for interviews Organizational skills Filing Show less



Menards Inc.

• Baraboo, WI 53913

• Cashier

  • Feb 2015 - Aug 2015

  Customer Service Loss prevention Cash handling Assist customers as needed End of month inventory counts and reports. Customer Service Loss prevention Cash handling Assist customers as needed End of month inventory counts and reports.



Discount Smokes

• Baraboo, WI 53913

• Store Manager/Customer Service

  • Aug 2011 - Jan 2015

  Customer Service Open and closing procedures Employee scheduling and training Loss prevention/Inventory control – Monitor and maintain current inventory level Process purchase orders as required Track orders and investigate problems Record purchases Maintain database Performs physical count of inventory and reconciles actual stock count to computer generated reports. Receives, unpacks and delivers goods, re-stocks items as necessary, label shelves Resolve customer issues in a calm and professional manner Show less



Ofstun Construction & Design, LLC

• Baraboo, WI 53913

• Laborer

  • Mar 2006 - May 2011

  Preparing homes for resale Drywall from start to finish Demolition Rough carpentry Tile work Installation of cabinet’s Preparing homes for resale Drywall from start to finish Demolition Rough carpentry Tile work Installation of cabinet’s



Reaching Your Potential

• La Crosse, WI 54601

• Line therapist

  • Dec 2009 - Feb 2011

  Worked in Sauk and Columbia counties Work with children who have autism Teach daily living skills, personal hygiene Teach Reading and writing skills Play therapy Teach talking, some signing for a form of communication Teach the iPad for other forms of communication Worked in Sauk and Columbia counties Work with children who have autism Teach daily living skills, personal hygiene Teach Reading and writing skills Play therapy Teach talking, some signing for a form of communication Teach the iPad for other forms of communication



​Citizens​ Community Federal Bank/ Adecco Employment Agency

• Baraboo, WI 53913

• Service Representative

  • Aug 2008 - Dec 2009

  Cash handling with amounts up to $1,000,000.00 Accurately balanced cash drawer at the beginning and end of shift Follow opening and closing procedures Answer customer’s questions regarding accounts and offer information regarding other bank services Upsell stocks, bonds, CD’s products Process over the phone balance and transfers Count and verify money brought in by armored truck weekly Process deposits and withdrawals Create new monthly promotions for new and existing customers Count and verify the ATM machine with a fellow employee Count and verify the amount in the vault with two fellow employees Show less



​ ​Wyndham Canyon Resort – Call Center

• Baraboo, WI 53913

• Referral Counselor/Customer Service

  • Jul 2007 - Feb 2008

  Warm call to contacts on current resort tours and promotions Upsell resort stay packages After visit callbacks Manage customer complaints Warm call to contacts on current resort tours and promotions Upsell resort stay packages After visit callbacks Manage customer complaints