Enterprise Sales

• Feb 2023 - Present

Head Of Sales

• Jun 2022 - Feb 2023

Senior Sales Manager

• Apr 2022 - Jun 2022

Independent Consultant

• Aug 2021 - Sep 2021

Provided research expertise and other assistance in obtaining market intelligence. Executed job postings and interviews of personnel required to maintain the business. Provided advice and guidance in the development of marketing strategies. Tools used: Google Workspace, Facebook, Zoom Provided research expertise and other assistance in obtaining market intelligence. Executed job postings and interviews of personnel required to maintain the business. Provided advice and guidance in the development of marketing strategies. Tools used: Google Workspace, Facebook, Zoom

Customer & Store Associate

• Feb 2021 - Mar 2021

Assisted the Brand Manager in planning, managing, and executing marketing promotions for Shiseido’s Brand Mega Offer in Lazada from March 1–8. Worked closely with internal stakeholders to ensure online assets are updated, fit-for-use, and uploaded on time to create a high-impact store experience. Managed all consumer communications—asses issues and queries and provide solutions within the time limit to achieve satisfaction and product conversion. Tools used: Lazada Seller Center, Microsoft 365, Zoom Show less

Community Manager

• Jun 2017 - Sep 2020

Developed community initiatives designed to create connections between members including member introductions, overseeing events, digital communications, and space walkthroughs; Attended to member-related issues & resolved issues to establish a cohesive community and manage member expectations; Oversaw and facilitated internal and external events to assess procedural safeguards for the protection of members and company assets; Introduced community rules and resolved member complaints through neutral fact investigation to optimize member experience. Handled all sales-related activities including answering digital and walk-in queries, conducting tours, sending and following-up draft contracts and reviewing and closing deals; accomplished a 100% occupancy rate in 2019; Attended events and networking with local startups to engage and with the larger community and identify partnership opportunities; Created contents for website & social media including copywriting, graphic design, space shoots and paid ads. Managed facilities-related concerns including repairs, maintenance and updates; budget, facilitated and communicate any work done to the community to ensure a safe work environment; Analyzed tickets submitted to identify and resolve issues presented and produce quality control reports that allow all stakeholders to improve member experience; Supervised move-ins and move-outs; Presented weekly reports to the CEO that outline member issues, community growth, events status, sales progress and the department’s expenses. Managed the community team to provide exceptional member experience, reach sales goals through quality customer service and grow the community by curating meaningful events and establishing an active social media presence; Posted job listings, interviewed and recruited team members according to the department’s needs and budget; Performed weekly 1-on-1 and group meetings to track performance and facilitate training and performance reviews of the c-team. Show less