Robin Napier
Loan Closing Processor at Heritage Land Bank- Claim this Profile
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Bio
Experience
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Heritage Land Bank
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United States
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Financial Services
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1 - 100 Employee
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Loan Closing Processor
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May 2014 - Present
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Spa Director
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May 2013 - Mar 2014
Developed and executed new policies and procedures focused on management of 15+ direct reports.Managed company daily expenses and monthly budget.Responsible for staff scheduling, payroll, team leadership development, daily operations, and special events marketing with particular focus on client growth.
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Lead esthetician
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Oct 2010 - May 2013
Skin Care SpecialistAdminister Microdermabrassions, chemical peels of varying strengths, waxing, European facials, and airbrush tanning.Educate clients in skincare and what products are most ideal for their skin issues/concerns.Consistently meet and surpass retail and service up-sale goals.
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Office Manager
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Jan 2008 - Jan 2010
Followed up with patients to making sure they were staying consistent with their treatments Responsible for patient's accounts both cash pay and insurance Organized and maintained office space including patient files and other sensitive documents Responsible for facilitating the office in a calm, assertive and professional manner Followed up with patients to making sure they were staying consistent with their treatments Responsible for patient's accounts both cash pay and insurance Organized and maintained office space including patient files and other sensitive documents Responsible for facilitating the office in a calm, assertive and professional manner
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bareMinerals
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United States
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Personal Care Product Manufacturing
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700 & Above Employee
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Beauty Ambassador
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Nov 2007 - Aug 2008
Accomplished and surpassed sales goals Instructed co-workers on the integration of color theory and makeup Guided customers through make over's Educated customers on how to best use and apply their products/purchases Accomplished and surpassed sales goals Instructed co-workers on the integration of color theory and makeup Guided customers through make over's Educated customers on how to best use and apply their products/purchases
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Education
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Collin County Community College
Graphic Design -
DuVall's School of Cosmetology
Esthetic License, Aesthetician/Esthetician and Skin Care Specialist -
Dallas Baptist University
BA, Visual Arts -
Oak Ridge High School