Robin Napier

Loan Closing Processor at Heritage Land Bank
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Contact Information
us****@****om
(386) 825-5501
Location
Tyler, Texas, United States, US

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Experience

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Loan Closing Processor
      • May 2014 - Present

    • Spa Director
      • May 2013 - Mar 2014

      Developed and executed new policies and procedures focused on management of 15+ direct reports.Managed company daily expenses and monthly budget.Responsible for staff scheduling, payroll, team leadership development, daily operations, and special events marketing with particular focus on client growth.

    • Lead esthetician
      • Oct 2010 - May 2013

      Skin Care SpecialistAdminister Microdermabrassions, chemical peels of varying strengths, waxing, European facials, and airbrush tanning.Educate clients in skincare and what products are most ideal for their skin issues/concerns.Consistently meet and surpass retail and service up-sale goals.

    • Office Manager
      • Jan 2008 - Jan 2010

      Followed up with patients to making sure they were staying consistent with their treatments Responsible for patient's accounts both cash pay and insurance Organized and maintained office space including patient files and other sensitive documents Responsible for facilitating the office in a calm, assertive and professional manner Followed up with patients to making sure they were staying consistent with their treatments Responsible for patient's accounts both cash pay and insurance Organized and maintained office space including patient files and other sensitive documents Responsible for facilitating the office in a calm, assertive and professional manner

    • United States
    • Personal Care Product Manufacturing
    • 700 & Above Employee
    • Beauty Ambassador
      • Nov 2007 - Aug 2008

      Accomplished and surpassed sales goals Instructed co-workers on the integration of color theory and makeup Guided customers through make over's Educated customers on how to best use and apply their products/purchases Accomplished and surpassed sales goals Instructed co-workers on the integration of color theory and makeup Guided customers through make over's Educated customers on how to best use and apply their products/purchases

Education

  • Collin County Community College
    Graphic Design
    2014 - 2014
  • DuVall's School of Cosmetology
    Esthetic License, Aesthetician/Esthetician and Skin Care Specialist
    2009 - 2010
  • Dallas Baptist University
    BA, Visual Arts
    2003 - 2007
  • Oak Ridge High School

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