Robin Lootens

Director of Product Satisfaction at SignUpGenius
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Contact Information
us****@****om
(386) 825-5501
Location
Charlotte Metro

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5.0

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Dan Rutledge

As CEO, I consider Robin to be one of the key leaders at SignUpGenius. She has played a critical role in modeling our corporate culture and growing our team to where it is today. She is an organized, collaborative, encouraging and caring leader that inspires passionate loyalty from all her reports. When Robin joined our team, we had some significant challenges in both our product quality assurance and project management processes, caused by our rapid growth. Robin's attention to detail and dedication to training up and empowering people on her team helped us make enormous strides in the way we now design, develop, test and deploy our software. She works well under pressure, handles employee challenges gracefully and provides business insight and analysis that adds great value to our product. I'm very proud of the work we have accomplished together and extremely thankful for being able to work alongside such a fantastic person. Robin would be an enormous asset to any team.

Ed T.

I had the privilege of reporting directly to Robin for 7 months as a contractor. I then worked another 3 months with Robin on a project where she was the team lead. On the project where Robin was team lead we successfully delivered a high profile deliverable in a short time frame back to the business. Robin's work ethic, communication skills and management style made everyone on the team want to bring their best work to the table. Robin is a pleasure to work for and everyone I know who has had the privilege of having her as a manager would gladly work for her again in the future.

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Credentials

  • Green Belt Certification, 2006
    Bank of America

Experience

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Director of Product Satisfaction
      • Nov 2015 - Present

      Work with the development and test teams to manage workflow, eliminate roadblocks, and identify process improvements. Lead the test team and ensure the work is completed with high quality. Meet with the project team to help identify business requirements and software design. Work with the development and test teams to manage workflow, eliminate roadblocks, and identify process improvements. Lead the test team and ensure the work is completed with high quality. Meet with the project team to help identify business requirements and software design.

    • United States
    • Banking
    • 700 & Above Employee
    • Technology Manager
      • Jun 2006 - Feb 2012

      Manage JAVA and .NET development teams responsible for support and enhancements of a web-based application that provides electronic payment solutions.

    • Systems Engineer III
      • May 1999 - Jun 2006

      Led J2EE development teams responsible for maintaining commmercial and government credit card applications. Participated in the design and coding utilizing WebSphere Application Server, JAVA, JSP, JavaScript, and Oracle.

    • Banking
    • 1 - 100 Employee
    • Systems Consultant III
      • Jun 1997 - May 1999

      Responsible for the design, leadership, and development of a project to automate the entry and execution of 401K payroll contributions. Responsible for the design, leadership, and development of a project to automate the entry and execution of 401K payroll contributions.

    • Systems Analyst/Team Lead
      • Oct 1989 - Jun 1997

      Began as a developer and moved into a systems analyst/team lead role. Led a team of eight developers to re-engineer an AS400 application into a client server application running on the Oracle database. The application consisted of Order Entry, Service, Warranty, Inventory, Purchasing, and Accounting software. Began as a developer and moved into a systems analyst/team lead role. Led a team of eight developers to re-engineer an AS400 application into a client server application running on the Oracle database. The application consisted of Order Entry, Service, Warranty, Inventory, Purchasing, and Accounting software.

Education

  • University of North Carolina at Charlotte
    BA, Mathematics, Minor Business Administration

Community

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