Robin Kruijer

Systeemingenieur at Wortell
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Contact Information
us****@****om
(386) 825-5501
Location
NL
Languages
  • English -

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Credentials

  • MS-100 Microsoft 365 Identity and Services
    Microsoft
    Jun, 2021
    - Nov, 2024
  • MD-101 Managing Modern Desktops
    Microsoft
    Feb, 2020
    - Nov, 2024
  • MD-100 Windows 10
    Microsoft
    May, 2019
    - Nov, 2024
  • Microsoft Certified Solutions Associate (MCSA) 70-410 Installing and Configuring Windows Server 2012
    Pearson VUE
    Nov, 2017
    - Nov, 2024
  • Microsoft Certified Systems Engineer: Security (MCSE) 70-685: Windows 7, Enterprise Desktop Support Technician
    Pearson VUE
    May, 2014
    - Nov, 2024
  • Microsoft Certified Systems Engineer: Security (MCSE) 70-680: Windows 7 Configuring
    Pearson VUE
    Sep, 2013
    - Nov, 2024
  • ITIL Foundation Level 3
    ITIL Certified
    Jul, 2013
    - Nov, 2024
  • VCA VOL
    Training Westpoort
    Jan, 2019
    - Nov, 2024
  • Microsoft 365 Certified: Modern Desktop Administrator Associate
    Microsoft
    Feb, 2020
    - Nov, 2024

Experience

  • Wortell
    • Netherlands
    • Information Technology & Services
    • 200 - 300 Employee
    • Systeemingenieur
      • May 2022 - Present

  • DigiWyse B.V.
    • Netherlands
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Professional
      • Oct 2017 - May 2022

  • ☁ Lemontree • Masters in ICT
    • Netherlands
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Professional
      • Jun 2017 - Oct 2017

  • PwC Nederland
    • Netherlands
    • Business Consulting and Services
    • 700 & Above Employee
    • Technical Support Engineer
      • Aug 2015 - Jun 2017

  • Neomax
    • Netherlands
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Professional
      • Mar 2014 - Mar 2016

  • CSC
    • United States
    • Information Technology & Services
    • 700 & Above Employee
    • Technical Support Engineer
      • May 2014 - Jul 2015

      Momenteel ben ik werkzaam op de skilled service desk van CSC Nederland. Hier bedien ik samen met 26 andere collega's alle 28.500 medewerkers van NS en Nedtrain 24 uur per dag, 7 dagen per week. Hier lever ik eerste en deels tweedelijns support aan gebruikers van alle IT kantoorautomatisering. Deze service desk onderscheidt zich denk ik in het grote aantal oplosgroepen waarmee wij moeten samenwerken. Mede hierdoor moet men beschikken over een goed analytisch vermogen. Dit is belangrijk om incidenten zo goed mogelijk te analyseren voor een correcte registratie en routering. Het resultaat hiervan is dat 85% van alle meldingen direct door ons worden opgelost. Show less

  • InWork B.V.
    • Netherlands
    • Staffing and Recruiting
    • 100 - 200 Employee
    • IT Professional
      • Jul 2013 - Feb 2014

      Nazorg migraties, werkplekbeheer, telefonie migraties. Nazorg migraties, werkplekbeheer, telefonie migraties.

  • VodafoneZiggo
    • Netherlands
    • Telecommunications
    • 700 & Above Employee
    • Support Engineer
      • Apr 2011 - Sep 2011

      Interne IT Support Interne IT Support

  • USG Brands
    • Netherlands
    • Wholesale
    • 1 - 100 Employee
    • Support Engineer
      • Aug 2009 - Jan 2010

      Interne IT Support(Systeembeheer) Interne IT Support(Systeembeheer)

Education

  • ROC TOP Amsterdam
    MBO-4, ICT Beheer
    2008 - 2013

Community

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