Robin Hess

Lead Data Analyst at Trellance
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Contact Information
Location
Gainesville, Florida, United States, US
Languages
  • Spanish -
  • German -

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Hugo Ochoa

Robin is great to work with. She loves technology and has a good vision on what computer systems should do to help improve people’s quality of life.

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Credentials

  • SQL Essential Training
    LinkedIn
    Nov, 2019
    - Sep, 2024
  • SharePoint 2016 Essential Training
    Lynda.com
    Nov, 2016
    - Sep, 2024

Experience

    • United States
    • Financial Services
    • 100 - 200 Employee
    • Lead Data Analyst
      • May 2021 - Present

    • Data Analyst
      • Sep 2019 - May 2021

      Responsible for maintaining source to target mappings for connectors on M360 platform. Worked with Jack Henry and Associates to qualify Trellance for Vendor Integration Program. Helped develop domains for Digital Banking and Collections on the M360 platform. Assisted in the initial development of the Cloud version of M360.

    • United States
    • Financial Services
    • 100 - 200 Employee
    • Systems Analyst II
      • Feb 2017 - Sep 2019

      Primary Symitar administrator, responsible for updating, testing, documentation and optimization of database. Works with department leads to identify issues and recommend enhancements. Writes PowerOn code and AIX scripts for file maintenance and database optimization. Power user for OpCon software to automate daily work and provide reports for departments. Created business case for development department and helped develop standards and documentation for developers. Tests and… Show more Primary Symitar administrator, responsible for updating, testing, documentation and optimization of database. Works with department leads to identify issues and recommend enhancements. Writes PowerOn code and AIX scripts for file maintenance and database optimization. Power user for OpCon software to automate daily work and provide reports for departments. Created business case for development department and helped develop standards and documentation for developers. Tests and verifies disaster recovery systems assuring maximum uptime.

    • Systems Analyst
      • Sep 2016 - Sep 2019

      Symitar database administration, including troubleshooting, purging, loading releases and beta testing applications. Application support and development to fix issues & create business tools. Provides single point triage support for all information systems problems and questions. Analyzes, documents problems and recommend solutions. Serve as information resource for users, including determination of most appropriate data source, providing or arranging application-based report… Show more Symitar database administration, including troubleshooting, purging, loading releases and beta testing applications. Application support and development to fix issues & create business tools. Provides single point triage support for all information systems problems and questions. Analyzes, documents problems and recommend solutions. Serve as information resource for users, including determination of most appropriate data source, providing or arranging application-based report writing. Examines existing data and makes recommendations for improvement/efficiency. Review documentation to ensure technical accuracy, compliance or completeness, or to mitigate risk.

    • Government Administration
    • 200 - 300 Employee
    • Web Design Specialist
      • Nov 2013 - Sep 2016

      Designs user interface for Sharepoint website and intranet using Angular and Node scripts and scss. Provides objective design and human interface advice to key software architecture staff. Creates custom XSLT to fully leverage Sharepoint's Content Query Webpart. Provides design, development and administrative support for Sharepoint users. Works with Programmers providing design assistance and user interface training. Writes scripts and completes testing and debugging of… Show more Designs user interface for Sharepoint website and intranet using Angular and Node scripts and scss. Provides objective design and human interface advice to key software architecture staff. Creates custom XSLT to fully leverage Sharepoint's Content Query Webpart. Provides design, development and administrative support for Sharepoint users. Works with Programmers providing design assistance and user interface training. Writes scripts and completes testing and debugging of interfaces to produce desired outcome. Show less Designs user interface for Sharepoint website and intranet using Angular and Node scripts and scss. Provides objective design and human interface advice to key software architecture staff. Creates custom XSLT to fully leverage Sharepoint's Content Query Webpart. Provides design, development and administrative support for Sharepoint users. Works with Programmers providing design assistance and user interface training. Writes scripts and completes testing and debugging of… Show more Designs user interface for Sharepoint website and intranet using Angular and Node scripts and scss. Provides objective design and human interface advice to key software architecture staff. Creates custom XSLT to fully leverage Sharepoint's Content Query Webpart. Provides design, development and administrative support for Sharepoint users. Works with Programmers providing design assistance and user interface training. Writes scripts and completes testing and debugging of interfaces to produce desired outcome. Show less

    • United States
    • Financial Services
    • Information Systems Specialist
      • Jun 2009 - Nov 2013

      Provides backup support for Systems/Database Administrators and administrative support to Director of Information Systems and Director of Operations. Provides single point triage support for all information systems problems and questions. Analyzes, documents problems and recommend solutions. Serve as information resource for users, including determination of most appropriate data source, providing or arranging application-based report writing, or educating users to retrieve the… Show more Provides backup support for Systems/Database Administrators and administrative support to Director of Information Systems and Director of Operations. Provides single point triage support for all information systems problems and questions. Analyzes, documents problems and recommend solutions. Serve as information resource for users, including determination of most appropriate data source, providing or arranging application-based report writing, or educating users to retrieve the information themselves. Examines existing data and makes recommendations for improvement/efficiency. Review documentation to ensure technical accuracy, compliance or completeness, or to mitigate risk.

    • Webmaster/Computer Systems Operator
      • May 2006 - Jun 2009

      Provides backup support for Systems Administrator and administrative support to the Director of Information Systems Act as primary contact for all web-based application systems problems. Analyze, debug, test, and document problems and recommend solutions. Researches, evaluates and recommends internet technology. Documents web application history and maintain statistics for web hits and web page usage. Fine tune site based on feedback from users and monthly statistics. Serve as… Show more Provides backup support for Systems Administrator and administrative support to the Director of Information Systems Act as primary contact for all web-based application systems problems. Analyze, debug, test, and document problems and recommend solutions. Researches, evaluates and recommends internet technology. Documents web application history and maintain statistics for web hits and web page usage. Fine tune site based on feedback from users and monthly statistics. Serve as information resource for users, including determination of most appropriate data source, providing or arranging application-based report writing, or educating users to retrieve the information themselves.

    • HTML Programmer/Computer Systems Assistant
      • May 2001 - 2006

      Designed, developed and maintained credit union marketing website at the direction of the VP of Compliance and VP of Marketing. Preformed all daily systems processing. Rewrote all computer system procedures and assisted with training 3 Systems Administrators.

    • Purchasing/Forms Clerk
      • May 1999 - May 2001

      Ensured best value on all supplies, equipment and furniture for the credit union. Responsible for expense account checkbook. Designed new forms as requested, ensuring accuracy and prompt delivery to requesters. Maintained forms catalog and database.

Education

  • Trevecca Nazarene University
    Bachelor's degree, English/Journalism
    1994 - 1998
  • Santa Fe College

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