Experience

Hartley Transportation LLC

• United States

• Logistics Coordinator

  • May 2023 - Present

  As a Landstar agency, Hartley Transportation is here to provide solutions in the coordination of your freight by providing options for you to choose from to best suit your needs. Which is why we utilize every sector within the transportation of commerse and raw materials including TL, LTL, Ocean, intermodal, and even Air! We provide pur clients with transportation services and strive to provide our very best at maintaining prompt arrival times. Filling each customer's needs, wants, and desires while fulfilling each and every client's transportation accommodations. Not only does Hartley Transportation LLC put your freight first, we also provide updates on the status and location of your products. Hartley Transportation has been putting their best foot forward ensuring the safe delivery of your precious cargo to its final destination for over 30 years and counting! If your seeking a carrier that cares about the things you care about; we're the carrier for you. So... What are you waiting for, don't leave your freight to wait a second longer; call us today! Show less



Precision Delivery Solutions (PDS)

• United States
• Truck Transportation
• 1 - 100 Employee

• Dispatcher

  • Apr 2020 - May 2023

  Fulltime dedicated TL dispatcher for local and OTR-Regional drivers. Making a difference in managing freight while mentoring and assisting in making transportation needs a thing of the past and easing the stress for everyone involved in moving freight! Fulltime dedicated TL dispatcher for local and OTR-Regional drivers. Making a difference in managing freight while mentoring and assisting in making transportation needs a thing of the past and easing the stress for everyone involved in moving freight!



BOB MARIANO CHRYSLER-JEEP-DODGE, INC

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• BDC Representative

  • Jan 2018 - Mar 2020

  • Developing business for the sales team with a focus on generating revenue • Following up with customers that visited the showroom but didn’t purchase a vehicle, address any questions or concerns they may have. • Handle customer complaints with 100% goal of resolving their issue, ensuring I’ve acknowledged their feelings. • Obtaining pricing information for customers wanting payment quotes on vehicles they’ve shown interest in. • Working knowledge of operations in Reynolds, V-Auto, Conversica, Dealertrack, Dealer Inspire, Dealer Wizard, and Auto Alert. • Create employee schedules, email templates, and phone scripts, supervise subordinates, track goal progress, record/listen to calls, and take-overs if needed. • Maintain close working relationships with data-analysts and lead providers to improve areas that will generate more business for the firm. • Analyze/fix any errors appearing on dealership website, submit tickets to Dealer Inspire if I’m not able to correct myself first, obtain missing information for vehicle descriptions through the dealership website. Show less



JCS Enterprise

• United States
• Construction
• 1 - 100 Employee

• Assistant Manager - Confirming

  • Jun 2015 - Jun 2018

  • Full-time Customer service representative & Assistant Manager in the Confirming Department of a high call volume call center focused on marketing time share tours and/or promotions • Ensuring confirmation E-mails have been successfully delivered to clients; confirm client appointments; handle customer complaints & escalations of various natures. • Part time business development representative, appointment setter for time share tours with various companies such as; Wyndham, South Bridge, King’s Creek, and Inn Seasons. • Cleaned the firm at the end of the business day Show less



Vital Records

• Musicians
• 1 - 100 Employee

• Data Entry Specialist

  • Feb 2010 - May 2012

  • Entered birth, Death, marriage, and divorce into NHVRN computer database. • Handled verifications of people’s information that they provide to DHHS & Social Security Administration to verify they provide them with accurate information. Mailed out Sealed Copies of Birth, marriage, death, and divorce records to clients in need of their documents. • Entered birth, Death, marriage, and divorce into NHVRN computer database. • Handled verifications of people’s information that they provide to DHHS & Social Security Administration to verify they provide them with accurate information. Mailed out Sealed Copies of Birth, marriage, death, and divorce records to clients in need of their documents.



Shortys Towing

• United States
• Individual and Family Services

• Office Manager

  • Oct 2003 - Feb 2010

  • Maintained an orderly office structured on scheduling service appointments, • Answered the incoming calls for customers, local & state police, and insurance companies that needed towing services. • Dispatched drivers for tow calls and provided the details of the customers/vehicle location, followed up with customer on E.T.A.’s. • Logged all forms of communication • Assessed customer accounts, created invoices, updated financial statements & balance sheets, closed out/updated customer’s payment status, mailed out receipts. • Maintained payroll hours of all company employee’s & reported them to payroll firm. • Updated all customer information in CRM database. • Closed out fuel logs for the fuel pumps for end of day report, verified the cash deposit matched with fuel logs. Sent/received faxes, emails, mail correspondences, and other clerical duties. Show less