Experience

TouchSuite

• United States
• Financial Services
• 1 - 100 Employee

• Customer Relations

  • Jul 2013 - Present

  Boca Raton, Fl



Kaplan University

• United States
• Higher Education
• 700 & Above Employee

• Admissions Advisor

  • Oct 2011 - Jun 2012

  Kaplan Univeristy Provide prospective students with the information they need in order to make good educational decisions. Assist students in determining a career path. Provide necessary assistance to enroll students in Kaplan University's degree programs.



FrontStream

• United States
• Software Development
• 1 - 100 Employee

• Customer Service Manager

  • 2008 - 2011

  Ft Lauderdale, Fl Escalated customer service issues, technical support for credit card software and hardware, sales support, sales and productivity report generation, research and client satisfaction.



National Transaction Corporation

• Office Manager

  • Jan 2000 - Mar 2007

  Coral Springs, Fl 33065 Office and customer service manager for a merchant service provider. Handled all customer service related matters including programming, funding, charge back issues, etc. Provided all back-end sales support to dozens of sales reps as well as all office support aspects of running a business.