Robin D'Angelo
Business Solutions Manager at Aquent- Claim this Profile
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Bio
Janice. Kaya
Robin is an innovative and results-driven leader who folds her creative ideas into CRM programs thus generating value for the business. Robin uses her marketing and creative experience and combines it with her positive attitude and personality in order to align diverse resources with company priorities. Robin's capability to apply her knowledge, experience and skils to the project at hand has been instrumental in helping GM become more customer oriented. She was a pleasure to work with and I highly recommend Robin to anyone considering a marketing manager.
Yvonne Haddix
Robin was a great mentor. She was never a BOSS in any the sense of the word. She was a working partner. Always encouraging, never stifling.
Janice. Kaya
Robin is an innovative and results-driven leader who folds her creative ideas into CRM programs thus generating value for the business. Robin uses her marketing and creative experience and combines it with her positive attitude and personality in order to align diverse resources with company priorities. Robin's capability to apply her knowledge, experience and skils to the project at hand has been instrumental in helping GM become more customer oriented. She was a pleasure to work with and I highly recommend Robin to anyone considering a marketing manager.
Yvonne Haddix
Robin was a great mentor. She was never a BOSS in any the sense of the word. She was a working partner. Always encouraging, never stifling.
Janice. Kaya
Robin is an innovative and results-driven leader who folds her creative ideas into CRM programs thus generating value for the business. Robin uses her marketing and creative experience and combines it with her positive attitude and personality in order to align diverse resources with company priorities. Robin's capability to apply her knowledge, experience and skils to the project at hand has been instrumental in helping GM become more customer oriented. She was a pleasure to work with and I highly recommend Robin to anyone considering a marketing manager.
Yvonne Haddix
Robin was a great mentor. She was never a BOSS in any the sense of the word. She was a working partner. Always encouraging, never stifling.
Janice. Kaya
Robin is an innovative and results-driven leader who folds her creative ideas into CRM programs thus generating value for the business. Robin uses her marketing and creative experience and combines it with her positive attitude and personality in order to align diverse resources with company priorities. Robin's capability to apply her knowledge, experience and skils to the project at hand has been instrumental in helping GM become more customer oriented. She was a pleasure to work with and I highly recommend Robin to anyone considering a marketing manager.
Yvonne Haddix
Robin was a great mentor. She was never a BOSS in any the sense of the word. She was a working partner. Always encouraging, never stifling.
Experience
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Aquent
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United States
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Staffing and Recruiting
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700 & Above Employee
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Business Solutions Manager
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Jun 2017 - Present
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Lochbridge, A DMI Company
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United States
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Information Technology & Services
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1 - 100 Employee
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GM Brand Integration & Strategy Innovation
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Dec 2013 - Jun 2017
Supporting General Motors and the digital dealership. Responsibilities include alignment with the brands, Certified Service, OnStar and accessories for the digital experience within the dealership for service lane and showroom applications. Launched an all-new digital signage product and was responsible for launch activities including internal communications, call center training, dealer online enrollment and billing process, communications to the dealers and field, event support and more. Working with the business and GMIT to enhance the digital product with new requirements based on consumer needs and dealer feedback. Other responsibility is to assist in defining a company wide global mobile strategy. Create a forum for information sharing and identify a governance process for implementation. Show less
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Digitas North America
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United States
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Advertising Services
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700 & Above Employee
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Marketing Manager - Digital Owner Experience - GM Lifecycle Strategy
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Nov 2007 - Dec 2013
Lead the successful launch of an authenticated Owner Center Site that included Chevrolet, Buick, GMC, Cadillac, OnStar content, vehicle diagnosis, automated dealer service history, recall information, service and sales offers, service scheduling, owner’s manual downloads, GM Card content, how-to videos and much more. Lead the team to develop additional Owner Center business requirements to support electric vehicle functions including battery status functions, battery charging and more. Lead the Take-to-Market activities to drive traffic and encourage registrations. Activities to include modifications to the brand sites, updates to the individual dealer sites, auto show materials and presentations, owner’s manuals content, modifications to the OnStar Online Vehicle Diagnosis Report and Blue Button Enrollment scripting, updates to the eNewsletter and welcome kit campaigns, messaging in the customer lifecycle communications, social media communications, outbound calling campaigns and more. Lead the effort to engage the dealer through online training, workshops, dealer events and more. Represented the client and empowered to make decisions and recommendations on behalf of the client. Strengthen the relationship with General Motors Directors and bring forward ideas to improve owner relationships and improve dealer engagement. Show less
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Creative Services Manager
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Nov 2006 - Nov 2007
Marketing services with teams in Shanghai and Delhi. Multimedia Focus.
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Strategic Client Service Manager
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Jan 2005 - Jan 2006
Sales amd marketing Sales amd marketing
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Account Director
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Jan 2000 - Jan 2005
General Motors Fleet Account Manager / Creative Manager General Motors Fleet Account Manager / Creative Manager
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Sandy, Inc.
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United States
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Advertising Services
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1 - 100 Employee
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Creative Director
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Jan 1996 - Jan 2000
Managed Creative teams Managed Creative teams
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Art Director
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Jan 1985 - Jan 1995
Creative direction / art direction automotive Creative direction / art direction automotive
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Education
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1979 - 1984
Center for Creative Studies
Bachelor's degree, Marketing Communications
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