Experience

Neighborhood Health Plan of Rhode Island

• Insurance
• 300 - 400 Employee

• Enrollment Analyst

  • Sep 2023 - Present

  Smithfield, Rhode Island, United States

• Member Enrollment Representative

  • Apr 2017 - Sep 2023

  Smithfield, Rhode Island Area Responsible for updating member records (medicaid line of business) files received from Executive Office of Health and Human Services (State of Rhode Island) as well as other vendors. Changes may include adding new members, Cap code changes, terminations, DCYF updates and reinstatements. Research and resolve issues internally and with EOHHS. Assist with Exchange line of business, update audit files, submit PCP changes and member pharmacy updates.

• Payroll Specialist

  • Apr 2014 - Apr 2017

  Providence, Rhode Island Area Assisted in successful conversion of Paycom Payroll/HR system (7/2014) from ADP. Responsible for processing Payroll for 500+ employees Processes Employee Expense, tuition payout, computer loans thru Payroll. Initiates Corporate Wires and ACH's Employee Benefit Bill Reconciliation Coordinates Leave of Absence Benefit repayments. 401K Administration (Wells Fargo)



Forty 1° North

• United States
• Hospitality
• 1 - 100 Employee

• Payroll/HR Representative

  • May 2012 - Mar 2014

  Newport, RI Responsible for new hire orientation, processing payroll & benefits administration. Assisted with converting to a new payroll (Paycom) system (2013) A/P



Kelly Services

• Lawrence Memorial Hospital HR Rep

  • Aug 2011 - Nov 2011

  New London/Norwich, Connecticut Area Coordinate all New Hire paperwork Responsible for Internal & External Job posting process. Updated Greentree & Kronos systems.



CVS Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Leave of Absence Researcher

  • Mar 2009 - Dec 2010

  Lincoln, RI Coordinated LOA's with HR, line managers and STD carrier. Managed and processed all LOA requests for Midwest staff. Updated weekly WC file in LOA and Peoplesoft databases.



BTHR Solutions

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Human Resource Representative (CVS/Caremark)

  • May 2006 - Mar 2009

  Created LOA Business processes. Coordinated and reviewed all outgoing leaves of absences. Processed system changes for leaves; level changes, benefit payments and late notices



Advantage Technical

• United States
• Staffing and Recruiting
• 500 - 600 Employee

• Human Resources Representative (Electric Boat)

  • May 2004 - Feb 2006

  North Kingstown, RI Managed FMLA database and administered all leave requests. Provided employee relations/benefits support for 2000+ employees. Administrative/project support for Recruitment and Compensation departments.



MIM Corp

• Payroll Benefits Administrator

  • 2000 - 2003

  Wakefield, RI Introduced and implemented ADP/HRIS, Flexible Spending Plan and COBRA (Ceridian) Managed benefits Administration for Columbus, OH facility. Processed bi-weekly payroll for 750 employees