Robin Charlesworth

Operation Specialist at Small Mine Development, LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Boise, Idaho, United States, US
Skills

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Bio

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Credentials

  • Mediator, Certified
    Boise State University
    Sep, 2018
    - Oct, 2024

Experience

  • Small Mine Development, LLC
    • Mining
    • 1 - 100 Employee
    • Operation Specialist
      • May 2022 - Present

      Revamping the HR landscape through the power of innovative software and strategic initiatives is a true passion of mine. Equipped with cutting-edge tools, I diligently transformed processes, infusing them with newfound efficiency. Providing dedicated support and top-notch training to my colleagues was an incredibly rewarding experience. I managed employee files, databases, and HR information, ensuring impeccable organization. But what genuinely motivates me is the opportunity to deliver exceptional customer service and create a warm and inviting atmosphere for all. Show less

  • B&B Photography
    • United States
    • Individual and Family Services
    • Entrepreneur
      • Jan 2003 - Present

      B&B Photography was voted one of the Best Photography Studio in 2018 by The Best of Treasure Valley. Managed a 12 person team. Created marketing initiatives for all sales promotions. * Improved efficiency through automation, an early user of SaaS and industry-specific technology, including CRM, accounting, photo sales, and editing software. * Trained and mentored employees, many of whom became independent photographers. * Excellent quality and customer service resulting in a loyal client base and repeat business. Show less

  • Small Claims and Eviction Courts
    • Mediator/Facilitator
      • Jan 2018 - Aug 2018

      Successfully mediated 85% of my small claims cases. Drafted legal mediation agreements. Aided in the facilitation of negotiations in eviction court. Worked in collaboration with the legal teams. Successfully mediated 85% of my small claims cases. Drafted legal mediation agreements. Aided in the facilitation of negotiations in eviction court. Worked in collaboration with the legal teams.

  • CHK ENTERPRISE, INC LLC
    • Area Director Of Sales Marketing
      • Jan 1989 - Dec 1999

      Initiated a start-up photography business that reached $500,000 in sales within three years. Developed lead generation training manual; planned and implemented all marketing and sales strategies; recruited, hired, and trained telemarketing team for lead generation. Managed customer service, scheduling, and team meetings Initiated a start-up photography business that reached $500,000 in sales within three years. Developed lead generation training manual; planned and implemented all marketing and sales strategies; recruited, hired, and trained telemarketing team for lead generation. Managed customer service, scheduling, and team meetings

Education

  • Boise State University
    Bachelor’s Degree, Multi-/Interdisciplinary Studies, Environmental Studies
    2016 - 2019
  • Shipley Group
    Certified for reviewing EIS an EA's for NEPA, National Environmental Policy Act
    2019 - 2019
  • College of Western Idaho
    Associate of Arts and Sciences - AAS, Political Science and Government
    2013 - 2016
  • New England School of Photography
    1997 - 1999

Community

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