Experience

West Elm India

• India
• Retail
• 1 - 100 Employee

• Assistant Manager of Operations

  • Nov 2021 - Present



Victoria's Secret

• United States
• Retail
• 700 & Above Employee

• Assistant Manager

  • Jan 2018 - Nov 2021

• Merchandise Manager

  • Jan 2018 - Sep 2021



Bloomingdale's

• United States
• Retail
• 700 & Above Employee

• Merchandise Manager

  • Jun 2014 - Jan 2018



Saks OFF 5TH

• United States
• Retail
• 700 & Above Employee

• Operations Manager

  • Oct 2012 - Aug 2013

  Perform merchandising tasks that drive sales, profitability, and an exceptional customer experience. Expedite the receiving and processing of all merchandise. Deliver merchandise to departments and place according to visual directives. Set floor for current promotions and sales. Maintain back of house in an organized and clean mannerConduct merchandise transfers, customer sends, and RTVs. Manage yearly inventory and adhere to store's shortage department and theft awareness program Schedule all selling and support associates to company set guideline. Order and manage store expenses and work orders.



Juicy Couture

• Retail Apparel and Fashion
• 300 - 400 Employee

• Store Manager

  • Jan 2012 - Oct 2012



Saks OFF 5TH

• United States
• Retail
• 700 & Above Employee

• Merchandise Team Manager

  • Nov 2007 - Dec 2011

  Initiate, plan and carry out merchandising strategies that drive sales, increase profitability, and provide an exceptional experience for customers. Expedite the receiving and processing of all store merchandise. Ensure that merchandise is promptly delivered to the correct place in departments according to visual directives. Create eye-catching and sophisticated displays for store merchandise, and for special promotions and sales events. Maintain the cleanliness and organization of the back of the store. Conduct merchandise transfers, customer sends and RTVs (Return-To-Vendor). Oversee yearly inventory and adhere to the store*s shortage department and theft awareness program.Key Accomplishments:Achieved $1 million in sales in 2010.Won the *Best Visual Presentation Award* from mall management in 2009.Chosen to travel to other Saks locations to provide guidance to teams with new floor sets.Department Manager (Nov. 2007 * Jan. 2009) Effectively supervised a number of associates in the department, by assigning daily tasks, providing training and planning weekly schedules. Implemented new directives and adhered to all company standards. Processed and assessed new merchandise receipts on a daily basis. Executed Saks* *Designer Events* from both a merchandising and business perspective. Communicated with management by email and phone on a daily basis, and kept the dept. team aware of sales goals. Designed and arranged window displays for various departments.Key Accomplishment:Increased client base by providing exceptional customer service and initiating new advertising strategies that enhanced the image of the store.

• Department Manager

  • Nov 2007 - Jan 2009

  Increased client base with customer service and communication. Manage associates dailytasks and schedules.Implemented new directives to company standards.Processed and assessednew merchandise receipts daily.Executed Designer Event from merchandising and businessstandpoint.Communicated sales goals, express credit, e-mail, and phone capturedaily.Initiated new advertising strategies, which enhanced customer image of store andincreasedcustomer traffic. Design and arrange window display for various departments



L.L.Bean

• United States
• Retail
• 700 & Above Employee

• Store Manager

  • Jul 2003 - Oct 2007

  Performed opening and closing procedures daily.Managed stockroom and floor inventory.Communicated with employees about sales, new products, and daily projects.Assisted customers with purchases, decisions, or questions of product information.Operated register procedures.Managed employee’s hours and schedules.Organized departments for shopper friendly environments.Implemented new ways to merchandise product. Assisted in Grand Openings of new stores.Assisted in training programs of new hires.Created incentive program for outlet division.

• Store Manager

  • Jul 2003 - Oct 2007

  Managed, trained, and evaluated store employees to ensure they would provide excellent service to customers. Helped develop training programs for new hires. Opened and closed the store according to procedure on a daily basis. Oversaw the stockroom and floor inventory. Communicated with employees about sales, new products and daily projects. Answered customers* questions, and helped them choose merchandise. Operated the register and processed payments. Discovered and implemented new ways to merchandise product to create a shopper-friendly environment. Assisted with the Grand Opening of new stores in the chain. Instituted an incentive program for the outlet division.Key Accomplishments:Completely turned around an outlet store with a double digit deficit into a visually engaging, profitable specialty shop.Led the team to win the *Store of the Month* honor three times.SUMMARY OF



Ralph Lauren

• United States
• Apparel & Fashion
• 700 & Above Employee

• Merchandising Manager

  • Nov 2001 - Jul 2003



Macy's

• United States
• Retail
• 700 & Above Employee

• Visual Team Member

  • Aug 2001 - Nov 2001



Vera Wang

• Apparel & Fashion
• 200 - 300 Employee

• Intern

  • Jul 2000 - Aug 2000