Experience

Fremont Ford

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Customer Relations Coordinator

  • Oct 2011 - Jan 2018

  Newark, CA Contacted customers through phone and email to schedule service appointments. Followed up on customer service. Increased customer loyalty and retention percentages.



Fremont Ford & Mazda

• Greeter

  • Dec 2009 - Oct 2011

  Greet customers coming to dealership to ensure a positive experience. Track daily traffic.



Bay Polymer

• United States
• Machinery Manufacturing

• Administrative Assistant

  • 2006 - 2009

  · Responsible for answering multi-line phone · Developed employee manuals for office and plant · Assisted with HR and timecards for 55 employees. · Coordinated safety program and training with consultant to ensure OSHA compliance.



Watson Realty Corp.

• United States
• Real Estate
• 700 & Above Employee

• Personal Assistant

  • 1997 - 2006

  Designed flyers and marketing materials, including newsletters.



Visiting Nurse Association

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Human Resources Specialist

  • 1992 - 1997

  Santa Cruz, CA Recruited and interviewed candidates Processed new hire paperwork and orientation Promoted to benefits administration. Supervised three employees.



Giro Sport Design

• United States
• Sporting Goods Manufacturing
• 1 - 100 Employee

• Executive Administrative Assistant

  • 1989 - 1992

  Soquel, CA Executive Assistant to CEO and President.