Head of IT

• Jun 2020 - Present

Responsible for IT across the Annuity Management Group, with companies based in the UK, France, Germany, Switzerland and Australia. Reporting on service and incidents to senior management inc CXO level.Completed ground up overhaul of infrastructure, processes, security posture and risk management.Implemented and manage technology budget for the group.Source and manage third parties inc solution partners and MSPs. Responsible for IT across the Annuity Management Group, with companies based in the UK, France, Germany, Switzerland and Australia. Reporting on service and incidents to senior management inc CXO level.Completed ground up overhaul of infrastructure, processes, security posture and risk management.Implemented and manage technology budget for the group.Source and manage third parties inc solution partners and MSPs.

Non Executive IT Director

• Jan 2019 - Mar 2022

Group IT Service Delivery Manager

• May 2015 - Jun 2020

Managed support functions Service Desk through to 3rd tier support team convering 364 days a year. ITIL incident, request, change and problem management.Major Incident Management. Information Security and Access Control. Procurement, supplier and 3rd party service provider management. Managed support functions Service Desk through to 3rd tier support team convering 364 days a year. ITIL incident, request, change and problem management.Major Incident Management. Information Security and Access Control. Procurement, supplier and 3rd party service provider management.

Systems Administrator

• Dec 2013 - May 2015