Experience

Explorica

• Boston, Massachusetts, United States

• Domestic Program Specialist

  • Jul 2019 - Present

  Research and create new relationships with teachers looking to enhance their student’s education through travel. Assist in the selection, promotion, and departure of educational trips with each individual group. Retain partnership with teachers and aid in trip growth for future seasons. Research and create new relationships with teachers looking to enhance their student’s education through travel. Assist in the selection, promotion, and departure of educational trips with each individual group. Retain partnership with teachers and aid in trip growth for future seasons.



Viking Cruises

• Boston, Massachusetts, United States

• Customer Service Specialist

  • Dec 2018 - Jun 2019

  Accommodated inbound calls from consumers and travel agents who have reserved a Viking cruise, and answered all questions they may have had. Eectively communicated policies and procedures. Provided technical assistance to callers on company websites. Accommodated inbound calls from consumers and travel agents who have reserved a Viking cruise, and answered all questions they may have had. Eectively communicated policies and procedures. Provided technical assistance to callers on company websites.