Experience

Saldo Apps

• Software Development
• 1 - 100 Employee

• QA Engineer

  • Mar 2021 - Present

  *Testing Mobile (iOS, Android) and Web (Windows, macOS) applications *Performing browser compatibility testing based on Chrome, Safari, Firefox, Edge *Analyzing project documentation, release notes and other documentation to identify test scenarios *Performing functional, UI, smoke, regression testing at all stages of the software development life cycle *Reporting bugs and tracking reported issues in Jira until resolved *Interacting with Product Manager and developers to resolve technical issues, meet the requirement and ensure quality product Show less



In His Arms Productions

• Founder/Director

  • Sep 2011 - Present

  In His Arms Productions, Inc. Since our founding in 2011, Robin and her team of bright minds and creative thinkers has brought to life and produced many successful projects. Most of which were the CEO's, Robin Anntoinette's personal projects. Which included: Sold out performances of her Original Gospel Play, A Second Time Around which was later renamed the Redemption Plan. Concert Tours for other artist, her own Prayer and Prophetic Summits, Revive, Refresh, Reform, Church Conferences, Parties, Fashion Shows, and the list goes on. In His Arms specializes in producing stories and events that resonate with audiences of all cultures. The company has a very promising future ahead. In His Arms will continue to produce Theater, TV and Film projects that Robin is passionate about and in the near future plans to produce faith inspired film and television programs. Currently, Robin takes yet another leap of faith and expands the company into other mountains of influence. In His Arms Productions now offers the following: Photography, Stylist/Designers, Music Production, Computer Tech Support, Ghost Writing, Marketing/PR, Event Planning/Hosting. Nutritionist, Team Building Strategy Sessions, and Artist Management. In His Arms Productions also launched its fashion company this named Robavian. ​ Show less



Merck

• United States
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Information Technology Support Specialist

  • Aug 2015 - Sep 2018

  *Provided support to end users for Mac, iOS and Windows environment, including application, system, device, access and hardware issues *Handled user onboarding and offboarding i.e. setting up active directory accounts, local accounts, email accounts, installing software and decommissioning of the accounts and any peripherals *Organized and filed documentation pertaining to warranties and instructional guides for computer hardware *Provided support to end users for Mac, iOS and Windows environment, including application, system, device, access and hardware issues *Handled user onboarding and offboarding i.e. setting up active directory accounts, local accounts, email accounts, installing software and decommissioning of the accounts and any peripherals *Organized and filed documentation pertaining to warranties and instructional guides for computer hardware



Lee Hecht Harrison

• Human Resources Services

• Coordinator/ Tech Support

  • Apr 2010 - Oct 2014

  *Supported between 60 and 70 clients each day *Managed staff of 5 *Helped in creating annual budget for NYC corporate headquarters *Assisted in the hiring process of new employees for various departments *Assisted in the organization of marketing events throughout the region *Updated and maintained contact databases *Arranged travel and accommodations for staff and management team *Provided administrative and IT support to staff and clients * Worked with directors of professional services on special projects * Served as point person for technology issues in the office, first response to tech problems for clients and staff, input to help desk Show less