Robin Alonzo
Assistant Shift Manager at Seminole Casino Immokalee- Claim this Profile
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Bio
Experience
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Seminole Casino Hotel Immokalee
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United States
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Gambling Facilities and Casinos
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100 - 200 Employee
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Assistant Shift Manager
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Oct 2008 - Present
I am responsible for interviewing, hiring, training, scheduling, run tournaments, payroll, coaching, counseling, evaluations, and handling all employee and guest issues. Provide superior guest service and work together to ensure the success of our department and property. I am responsible for interviewing, hiring, training, scheduling, run tournaments, payroll, coaching, counseling, evaluations, and handling all employee and guest issues. Provide superior guest service and work together to ensure the success of our department and property.
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Harrah's New Orleans
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New Orleans, LA
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Scheduling Supervisor
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Mar 2008 - Oct 2008
Responsible for scheduling, training and payroll of over 600+ employees. Had 4 employees under my direct supervision in the Scheduling Office. - Responsible for scheduling, training and payroll of over 600+ employees. Had 4 employees under my direct supervision in the Scheduling Office. -
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Grand Casinos
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Gulfport and Biloxi
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Floor Supervisor
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Mar 1996 - Mar 2008
I started at the Gulport Property as a dealer in 1996 - in 1998 I was promoted to Dual-Rate, 1999 to Floor Supervisor. We were responsible for all aspects of running the pit. I also ran weekly Three Card Poker Tournaments and did hiring, training, running pencil, scheduling and payroll. I helped set up the Mock Casino for the reopening after Katrina. The majority of my experience was in the Craps Pit but I also spent time in the High Limit Pit. I started at the Gulport Property as a dealer in 1996 - in 1998 I was promoted to Dual-Rate, 1999 to Floor Supervisor. We were responsible for all aspects of running the pit. I also ran weekly Three Card Poker Tournaments and did hiring, training, running pencil, scheduling and payroll. I helped set up the Mock Casino for the reopening after Katrina. The majority of my experience was in the Craps Pit but I also spent time in the High Limit Pit.
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Education
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University of Southern Mississippi
Associate's degree, Casino Resort Management -
Pearl River Community College
Associate's degree, Counseling Psychology