Robilla Cagatin

Carrier Sales Team Lead at shuddl
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Contact Information
us****@****om
(386) 825-5501
Location
Bacolod, Western Visayas, Philippines, PH

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Experience

  • shuddl
    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Carrier Sales Team Lead
      • Jan 2023 - Present

      Ensure KPI's are met: - On-time pickup/delivery percentage - Carrier compliance - Company margin - Work cross-functionally with client and product teams to deliver the highest level of customer experience. - Incrementally improve processes and procedures - Improvement of KPIs on a quarterly basis and beyond - Process improvement - Development of carrier performance metrics and goals Ensure KPI's are met: - On-time pickup/delivery percentage - Carrier compliance - Company margin - Work cross-functionally with client and product teams to deliver the highest level of customer experience. - Incrementally improve processes and procedures - Improvement of KPIs on a quarterly basis and beyond - Process improvement - Development of carrier performance metrics and goals

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